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April 2024 by Melinda Chandler
This is the second time we’ve ordered pickup at this location and the order was wrong at pick up. Even after asking at pickup if they made sure XYZ was correct and we were told yes. Tried calling the store multiple times and no one answers to even rectify the situation.
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March 2024 by Jameaka Wright
Good atmosphere. Service is okay,clean small. 3rd time receiving dry sandwiches ? the worker is new lack of correct proportion to ensure quality and consistency. And curbside is never ready ? The gave me wonderful bday cookiesDietary restrictions: It is full of vegetables make it what you want it
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January 2024 by Hong Trevino
I can't rate the food or the atmosphere since my order didn't go through on their website. I called the store several times ,eventually someone answered the phone,however he didn't speak English well so it was hard to understand.
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December 2023 by James Byrnes
I ordered my food through the app thinking it was going to be right. I got my food and it was COMPLETELY WRONG! So I called the store and angrily told them the situation, they wanted me to come in so I did. They prepared my order the way I intended to order it right away no questions asked. These guys are good people and deserve more 100000%!! Thank you to subway in Richland plaza
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October 2023 by April Phillips
Jeet and Guru are great! Food is good and they are fast! They both need a raise!
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October 2023 by Melinda C.
I made an online order and shortly after placing the order called to see if it could be canceled do to me not being able to pick up (because my daughter was sick). I was told by the employee no and theres nothing they could do about it. So I asked who owner was so I could speak to them about getting my money back and the employee kept repeating there's nothing they could do. Last time of asking who the owner was they hung up on me. I've emailed customer care twice and keep getting generic responses. They don't care about the service or quality of their business. I will never go back to this store and I definitely will not recommend it to anyone.
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September 2023 by lindsay Ramon
I just left the Subway in Ellettsville Richland plaza I noticed it was new Arabian Guus working there I never seen before and never will again! I have NEVER felt so Uncomfortable in all my life and I am 36 years old! I came in for 1 sandwich and there was a guy with kids in front of me. The Indian guy making my sandwich kept whispering to other employee and looking up at me several several times winking at me while I looked elsewhere. I was very short with them and was nervous for the guy in front of me with kids to leave because I would be left alone in there. They of course walk out the guy making my sandwich walks AROUND the counter and comes to stand right next to me as I was paying with card. It took 2 guys to accept payment and that guy beside me made me feel so uncomfortable! He walked by the door and all I could think was he was going to lock the door! After paying he FOLLOWED ME OUTSIDE asking if we could talk!! I said No and fast walked to my car. I will never go to that location ever again!!! I couldn't believe!
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August 2023 by Jasmin Navarro
After moving my relative into IU I stopped here. This is the best subway I have ever been to. Very friendly service, quick, very clean restaurant. The nice man in charge was even sure to ask if we wanted extra which no subway has proactively done. Very refreshing experience.
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July 2023 by Reed H.
Bread is always fresh. Service is always friendly and efficient. Interior seems clean. No serious complaints.
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June 2023 by C. R.
1st. Attitude of employees is poor. They treat and talk down to you when your the customer. 2nd I had to ask the kid who was making my sandwich to go and wash his hands after picking up a knife off the floor. He was going to make my sandwich with the same gloves he just touch the floor with. He argued with me about how the health rules are. 3rd this is the only subway in the area that does not have unsweetened tea. All the other stories have it. The idiot employee tried to argue that Subway does not offer this anymore. And I know for a fact that they do. He just lied to me and refused to hear me out about they should carry this product because the other stores do. 4th. I will call HQ of Subway with a major complaint about how the subway stores here in Ellettsville and Bloomington are ran. This is completely unacceptable I hope the HQ of Subway is reading this. Because they will be getting a personal letter about my experiences from now on. Local stores don't care here in Bloomington indiana
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May 2023 by Travis Baker
Only one guy working and he was pretty busy. Very fast and efficient.
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April 2023 by Paul W Edwards
The staff was very friendly and the sandwich artist on duty was great and quick. This is one of the better (maybe the best) Subway shops in our area.
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March 2023 by S R
I used to love Subway, but $12 for a sandwich and $13 for a salad???
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December 2022 by Jayla
Offers curbside online but doesn’t actually do it. Also won’t even call to let you know they don’t do it. Rude, lacking customer service.
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September 2022 by Katie Arnold
Best subway in town! Owner is very nice and all the employees are friendly!
