-
December 2023 by Nadia Lambdin
don't inform you of any changes in bill prices when you are in-store. only been in this store two times and happened both times. Per other reviews go to the one in the mall
-
August 2023 by R Harris
BUYERS BEWARE!!T Mobile lied to us and told us we had service, they make it a REAL P.I.T.A. to cancel and return their cheap modem.After we got the service my son told me he also had their service and even in areas with more signal the 5G would go in and out and he often had to turn it off and use his regular cell phone connection.Choose wisely shop elsewhere.** Also this review is not for the local store, all of this occurred over the phone.
-
December 2022 by Blake Combs
Wonderful customer service! Clean store! Great deals! Highly recommend!
-
October 2022 by Terry Sweeney
It would really help if the phone ur looking for is available. Samsung Fold.
-
September 2022 by Sidney Bolam
Just wanted to pop on and say that Nate and the other fellow (regretfully did not get his name) who were working today were fantastic! There were a lot of problems with my son's new phone/old phone transition and Nate was knowledgeable and patient the entire time, troubleshooting each one. Both guys working were 100% lovely and I ended up really enjoying pleasantries exchanged during the long wait while Nate expertly dealt with every tricky issue as it arose. This is the kind of customer service that can actually turn a bad day around, thank you so much for everything!
-
September 2022 by Martha Sweat
Kim the Manger is awesome if she is there Kim will get it took care of, I won't go to any other store everyone is really good there, but Kim is GREAT sincerely thank you Martha sweat ?
-
September 2022 by Sidney Bolam
Nate took really good care of us!!! Thank you!!!
-
April 2022 by Laura
My husband and I have been in this store on Liberty Dr., Bloomington several times in the last few weeks and have been very impressed. We have always been greeted upon entering, the service has been quick, the employees very kind, knowledgeable and always cheerful. We wanted to give a big shout out to Nathan, Miguel and Nate for making each visit a great experience.
-
April 2022 by L Momoa
I was thinking of switching from my current carrier, so I decided to give this place a chance. I believe I spoke to a lady named Meghan who claimed to manage the place. She wanted to tell me all the bad things about the current carrier I do business with, and was very pushy about switching to them. When she haphazardly and quickly explained the run down of a plan if I switched, I pointed out that I would be paying even more and locked into a new contract, which I am trying to avoid. She immediately became angry, and muttered something under her breath, and then left to talk with someone else. I have not been treated in such an unprofessional manner. Needless to say, I’m sticking with my current provider. Unless Meghan, and the place in general learn some real customer service skills, I would not recommend wasting time or money here.
-
October 2021 by Amanda
They don't like to answer there phones walked in when I was just checking to see what they were doing cause I called three times then I stood in the parking lot and called still no answer so I walked in and everyone was just standing around
-
September 2021 by Nijeal Houzah
I love these kind of iphone ??like this
-
August 2021 by Jerry Hamilton
Did a good job.
-
June 2021 by Leah Creel
I would give this location zero stars if possible. This store is NOT a corporate store, but a 3rd party franchise where the employees are working primarily for commission (it is evident in their sales tactics). The "manager" Meghan is willing to try and scam you and will become irate if you dissect her nonsense. Please save your time, money and sanity and go to the College Mall store, where employees are actually held accountable for their actions and aim for customer satisfaction. Thanks to the College Mall location for cleaning up Meghan's incredible insolence.
-
March 2021 by Loretta Brothers
Great friendly staff
-
June 2020 by Danielle Smith
I’m a current customer so I stopped in today to see if someone could help me copy my contacts from another phone. The gal who helped me was so knowledgeable and figured out a way to get it done in only a few minutes! Thank you both for your help. It was a very hot day and you were sitting outside under the tent dealing with a difficult customer but you both handled It with ease! Great job ?
