“Let's talk about mistakes. We all make them - right? When mistakes are made there are a few options to deal with them. Play the blame game, lie, ignore or respond with concern and get right to getting the customer back on the road, in this case. Our recent repair at Quality Certified Transmission did not go well. Mistakes were made and their quality control did miss them. Of course mistakes seems to culminate around holiday weekends when it's raining... A tow later and back at QCT the problem was found. While directly related to the repair they had just done it was a part that was disconnected and re-connected. QCT decided to replaced the entire part not related to the repair they had made, even though it seemed to still function properly, at no cost just to be sure. The owner, Mike, then even offered to deliver the, vehicle, paid the towing fee and even topped off the gas tank. While I would have preferred no mistakes had been made the fact that QCT went to such lengths to make it right means a lot to me. Thanks guys!”
“Sorry to say High Speed Tire closed down in Dec 2023. Phone # disconnected. Location on W 3rd St is now a Chad’s Oil Change & Service Center. Sad to see a local business close after 80+ yrs. But I will give Chad’s a try. Thx Hi-Speed.”
“Lloyd and his team are honest and fair and always open to helping even if they are not the ones working on the car. If you have a choice between these guys and a dealership please don't hesitate. Trust me they are the best in town!”
“The owner here is an absolute legend, and I mean that in the Irish way. I had an impossible request, and these people came through with perfect result's in under 24 hours. Highly recommend.”
“I have had this shop do all of my regular maintenance and repairs for years now. I have had nothing but good experiences! The guys in the front office have always been exceptional, but Justin (manager) really is amazing at his job. Next level customer service. When someone asks where should they get work done on their vehicles this is the place I recommend. They also have always done their work quickly, and that has been very important to me due to only having one vehicle.”