8AM - 6PM
114 W Grimes Ln, Bloomington“I’ve been dealing with renting from UHaul for years for business and personal uses. CJ at this and some of the previous locations he has served has proven to be clearly the best at what he does, above and beyond any other UHaul representative I personally have ever dealt with. I will seek CJ out if I ever have use for UHaul services.”
“At the end of our interstate move these guys helped us get unstuck out of a sticky situation involving a U-Haul trailer and a ditch and they were really nice about it too. Thanks for your help!”
9:30AM - 4:30PM
9021 IN-45, Bloomington“Doug was great with the last minute rental after two other places in Bloomington gave me the runaround on having a trailer available. He apologized for not being ready to go but it really was my fault for not doing an online reservation but was told by one of the rental companies near downtown that I could just show up and have a trailer available and when I did no one was there to help and the office was locked so I ended up having to go out to see Doug. Well worth the drive outside of town for fantastic customer service! I had never told a trailer before and he talked to me through it, hooked up the trailer, and made sure traffic wasn't coming as I pulled out onto 45. I highly recommend using him for your trailer and rental needs!”
“There is a woman who works here who is really unhelpful and rude. However, her coworker (or manager) called us to personally apologize afterwards and resolve the issue we were facing.”
“Phenomenal service! Highly recommend these guys. Quick and Efficient. Move in and move out season may cause a customers vehicle to be blocked overnight. This is not the fault of the guys inside. I am standing inside and there's a sign beside the desk that informs customers to park at their own risk. I could see how that would be annoying but these guys have ALWAYS treated me exceptionally well. Thanks guys!”
“I had an outstanding customer service experience from the owner of this location. He was willing to go above and beyond normal hours and help me with a rental. I would highly recommend calling If you need to rent in this area. Very friendly staff and among the best service I've received at any establishment.”
“Such a wonderful experience! We originally ordered a 12 ft truck but realized that may not be big enough. They found a 16 ft truck for us and didn’t charge us more- very appreciated! Both Hannah and drew were a joy to deal with and very friendly! I have moved every year in the past 4 years and this is by far the best experience I’ve had with a moving truck company. I would highly recommend!”