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August 2025 by Lauren N.
Always super kind and quick with returns!
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August 2025 by Josy Joseph
I have been here multiple times to return my Amazon returns. All the time, the staffs were really nice. Especially this time, I was here to send my Direct TV equipments and I was not having my account number. But the staffs were so helpful and patient with me, and sorted it out.
I am so satisfied.
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July 2025 by Anna Summitt
The UPS employees were very friendly, knowledgeable, and helpful! The store itself, was very clean. I was able to ship my packages within just a few minutes, so my whole experience was pleasant and timely!
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July 2025 by Cheryl Johnson
Easy in and out. Always seems to be plenty of parking. The customer service is always excellent and they run the customers through rather quickly. I’m a very happy customer!
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July 2025 by Erika VanArsdel
kind service when needed, otherwise, the self-service kiosks make life so much faster and easier.
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July 2025 by Leah Shopkow
They advertise shredding services, but when I got there, I was told that their bin was full, and they wouldn't take my materials. The staff was perfectly polite, but needless to say, that's a half hour of my life I won't get back again, and I still have to find someone to shred my papers. I was also told that the shredding truck only comes every two weeks. Not a happy camper. Go elsewhere for shredding.
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July 2025 by Peggy Haren
Fast, friendly, respectful, and answered all my questions pleasantly.
👍 Placement of self serve machine. I will use it next time!
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July 2025 by Patty Byers
They are always so helpful when we have no idea what to do
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July 2025 by Erin Wager Miller
The clerks are very friendly and efficient and do a great job moving people through.
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July 2025 by Bay Ray
I shipped a large plastic tote with family heirlooms including a set of my grandmother's 60+ year old dining set. Each plate, saucer & tea cup were wrapped in bubble wrap. There were also vintage picture frames wrapped in bubble wrap. The package was 55 pounds and cost me $229. The box was also shipped with enough padding int to make sure everything arrives safely. I made a point to tell the employee to please make sure there were more than a couple of fragile stickers on the box. When my sister received the package in California there were no fragile stickers on the box. The tote has been thrown around so much that each plate saucer and cup as well as the picture frames where all broken. I opened a claim with their insurance company I said that I wanted a full refund of the shipping and $2000 (my sisters suggestion) for the family heirlooms. Without an email or any notification UPS sent me a payment directly to my bank account (that's how they send refunds now) for the shipping and $100 for the family heirlooms. That is an insult to me and my family. So if you choose to ship anything fragile with UPS make sure they put the stickers on your package in front of you. Or better yet use FedEx.
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June 2025 by Phillip O'Neil
This store consistently understaffed and always extremely busy with piles of everything everywhere. The line is nearly always out the door. Been coming here for 2 years now and it’s the same experience every time I get there. They simply do not care about customer service.
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June 2025 by Kalphis McFadditch
During the middle of a rainstorm they stepped up took care of us and made sure we were all right. The workforce here is absolutely top notch flawless and I would be extremely disheartened if they didn't get a bonus. Is where a world that people so dedicated to service as a problem. Tyler Caden and Sam were absolutely wonderful help to carry the stuff tuned for my truck in the rain and then provided wrapping to dry it off and tape to make sure I was on my way thank you thank you thank you I will be using UPS because of these three amazing people
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June 2025 by Lisa Keister
Nick the Manager is awesome. As is his staff, always friendly and very helpful.
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June 2025 by Arianna Molina
I go often and the guy who processed my return today was very friendly and fast.
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June 2025 by Matthew Overmyer
Always courteous and efficient.
