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March 2024 by Abigail Fuhrmann
Very nice people! Yes you can drop of your packages here. You can also drop off Amazon ones if they are already bagged.
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December 2023 by Breanna Skees (Scumbag)
You can’t get ahold of a person even during business hours, my package went to the wrong place completely and I can’t even get ahold of someone to get my package!
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December 2023 by daren underhill
The machine is worthless, and getting in contact with a person is not an option even during business hours. Delivery went to the wrong address as well cant get that back!
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October 2023 by Chris Noel
THE MOST helpful UPS place I have ever been to.
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July 2023 by Olivia Robertucci
The worst UPS store I’ve ever had the displeasure of being in. First, my package was supposed to be delivered on Saturday. I looked at my email to see where it was and they were “unable to deliver it because no one was home”. I was home all day and not once did someone come to my door. Then they were supposed to deliver it Monday. They said they were “unable to deliver because no one was home.” My husband was home all day. I tried to change to pick up but could only get through to their automated message that tried charging me a pick up fee. A fee to do your job for you since you don’t seem to have anyone competent enough to do that? I digress. I contact the company that shipped it who was able to change it to pick up without a fee. I go there today and the man at the counter was one of the worst customer service employees I’ve ever met. He seemed so inconvenienced by me being there, was not friendly at all, and at the end just flicked my package toward me. If you don’t know how to interact with customers, don’t work in customer service. I’ve never had such a frustrating time trying to get a package. From their terrible drivers, robot phone system, and rude store workers, I’m not sure why I would ever choose to go through UPS ever again.
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June 2023 by Jeanice Chastain
When I walked in a young fella was taking up a box he didn't smile or anything he just said be right with you... I'm thinking yep he probably hates his job lol. I couldn't have been more wrong, he was very friendly and when I said wow that's a pretty plant he told me what kind it was and said thank you. So evidently he had a hand in lobby decor as there were several beautiful plants placed. I love to be wrong, especially when I pre judge. Good hire UPS!
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May 2023 by Shaye
The young man working today (5/16/2023) had a bad attitude. I was shocked because I was being pleasant and patient.
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March 2023 by Elizabeth Cobb
Delivery drivers that come to our neighborhood often times don’t even attempt to deliver our packages. Our last package delivery the driver walked to the sidewalk, looked toward the house then slapped an “unable to deliver” sticker on our garage door. Didn’t even come to our door or try to. This is all visible on Ring camera while someone was home and dogs were crated. So disappointing.
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March 2023 by Kay H
“It’s my package and I want it now!” Inconvenient hours. My packages arrived at this location on Friday morning. They didn’t take it to the post office like they’re supposed to and now the customer center isn’t open until Tuesday afternoon.
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March 2023 by Walter Pagano
it's ok, but they need a refacing the store to make the customer's visit more pleasant.
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December 2022 by Shambree Treadway
Great place especially around Christmas new year's Thanksgiving wonderful place to mail your stuff they make sure it makes it there safe reasonable pricing great friendly staff
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December 2022 by Kathleen Clevenger
I missed a delivery on a Friday and called to see if I could pick it up that night instead of waiting until Monday for redelivery. I was directed to the UPS Store, and they were to call when pickup was ready. The lady who handled the package pickup was pleasant and professional.
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December 2022 by Carole Williams
I went in one day to send a UPS package back. I did not realize they were not like Fed X who just wraps your packages for you! Not a problem, I came back the next day with my wrapped package!! I don't live that far away!! All was well & now I'll know next time!!
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December 2022 by David Owens
I’ve revived 3 separate packages that have been opened with items missing. The first two were delivered completely empty, the last being delivered with only 2 out of the 3 items in the opened package. So I guess there’s some improvement or I’m ordering less appealing items to steal.
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December 2022 by Miss Mary
Waited on a package that said delivered yesterday at 5pm but found out today my package was delivered to a neighbor who opened it and tried to tape it back up not to mention the box was beat up so bad there was barely any box there. ??????
