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July 2025 by Chandra Benson
The tall young guy with the lisp at the counter could use some customer service skills! I came in with 2 questions #1 How do I go about forwarding my deceased mother in-law mail? His answer i need a executive of the will paperwork first.. okay well she died suddenly without a will sooo there isn't an executor, what should I do? His response Well I should check for a deposit box for the will everybody has one. How presumptuous of him when I specifically said she died with no will, and yes we checked 30 days of checking everywhere and everything actually. A little tact would've been nice. Then question number 2 how much to send a death certificate with a piece of cardboard in it to Carmel indiana? Answer about $5 and since it has cardboard in it I will get a tracking number because its considered a package. Okay great but I didn't get a email with a tracking number and this was 5 days ago.
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May 2025 by Lee Mooney
Paid extra for shipping never received package
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February 2025 by Andrew Frank
Office does not do walk-in passport service even though the website states times and days
Frustrating when you can’t reach anyone at the local office or 800# and pull your kids out of schools
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January 2025 by Gavin Brown
It’d be nice if Marsha knew how to answer the phone
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December 2024 by Shawna Ayoub
Isaiah did an amazing job helping us navigate four passports. One minor renewal, one minor new, one adult renewal, and one adult name change. The full process was kept to the time constraints set online and clearly explained at each step.
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November 2024 by Ken Flynn
Quick & easy posting of a package
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July 2024 by Wes B
Mail carriers will deliver to the wrong address or steal your packages. Want to open a search request? Don’t. They won’t answer the phone or respond to emails. Terrible service.
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July 2024 by Mel L
If I could give zero stars I would. HORRIBLE customer service. Literally just go somewhere else. By far the worst post office I’ve ever been to. Conflicting information on the website and such a hassle to get any service here.
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June 2024 by Syed Ali
They don't do walk in for passport application. The lady said to get an appointment as they are always full. The website says otherwise.
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April 2024 by Nolan Pepka
Very kind staff who were working hard to process everyone on Tax Day
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April 2024 by ᑎᓚᓐ ᒐᕐᑌᕐ
What good is a post office with no mailboxes? You can’t drop anything off outside of hours. What is this, Baikonur?
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February 2024 by Dumpster Termite
This post office was not open during posted business hours and really screwed with my plans and getting things shipped out on time. Also, three doors? To get into the lobby? Why?
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February 2024 by Emily Stone
Although there were several people in line and only 2 employees, it was a fairly quick stop. Both employees were knowledgeable, friendly, and did their jobs well. Plenty of parking.
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February 2024 by Brandon Chance
If coming for a walk-in even during the 2 hour window given, don't, they have no walk-ins anymore
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December 2023 by Chas Wagner
What good is it to have self-service kiosks if you've got fences and Gates around this place locking it up like fort Knox. Can't believe the expense was wasted for self-service kiosk going into a place that you can't use them!
