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December 2023 by Jill Turner
Staff is always professional and knowledgeable
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December 2023 by ᑎᓚᓐ ᒐᕐᑌᕐ
Quick, clear, friendly, and easy. I was helped about a minute after entering. The guy helped me through the international shipping process. My package arrived to Kyrgyzstan in just 3 weeks. Very grateful to USPS and Kyrgyz Post!
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October 2023 by Mike's World of Trains
If you order from online retailers like Target that UPS Mail Innovations which relies on USPS to make the final mile delivery, don’t expect this this post office to make the delivery. They do not know how to handle these packages and are easily confused since they are complete morons.
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October 2023 by Gori Gojrati
Excellent service and awesome people!! I came to this post office with my sister on 10/21/2023. My sister was using the table writing the entire letter before mailing it. I was waiting for my sister and got tired of standing and asked the gentleman working at the front desk if I could use their chair and sit. The post office employee behind the front desk replied and said “yes” I could sit. Like me, the post office employee was also waiting for my sister until she finished the letter. I could read the employee’s name on his post office uniform that he was wearing, and it was Michael. Michael behind the front desk who was helping customers was very nice, calm, pleasant and had a smile on his face with every customer he was speaking on that Saturday morning. His facial expression was speaking louder than words- he was welcoming every single individual with greetings. When my sister’s turn arrived, Michael assisted my sister with her package and the letter. He was standing all day and I know he must have been tired on that Saturday morning. Michael was helping everyone with their packages patiently and was assisting customers with every question they had. I admired Michael for being patient and told him so. Over all it was a wonderful experience for my sister who was visiting Bloomington. If I see Michael’s boss or supervisor, I would tell them how grateful we are to this organization and that we appreciate Michael for his service. To be tired, yet working hard reaching every single customer in order to help them requires having a great personality, great attitude and over all they must be a wonderful human being. Thank you for proving us with such awesome employees!
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October 2023 by Rebecca T.
My first visit to this location was to purchase stamps. It was mid-afternoon on a Friday and the wait was only a minute or two. The clerk was helpful and pleasant.
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October 2023 by Curby
Very helpful people at the front desk. They've saved me a few times by getting packages when the address I was sending to was mislabeled on the shipping label.
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September 2023 by Doctor Schulz Natural Medicine
A+Brian should get a raise. Their employees are always friendly and helpful. This is the best post office in Bloomington.
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August 2023 by Quinn Smith
my package got returned to sender and my address marked vacant after I was given less than 24 hours to return a new tenant slip. I was given no call or other notice :(
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August 2023 by Arianna Shrum
Awesome service. I came to drop off a package and an envelope and it turns out my envelope needed an extra 24¢ in postage. I forgot my wallet in the car and the attendant so kindly covered the charge. Cheers to paying it forward! Will be returning for any mailing needs. 5/5 customer service :)
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May 2023 by Malalai Yawar
What a great place in Bloomington, Indiana!! I came to this post office today 4/18/2023 and witnessed so many people from other nationalities mostly Indian students from IU, and everyone was in rush to mail their tax return or checks related to tax. I noticed a gentleman behind the front desk who was helping customers. He was very calm, pleasant and had a smile on his face. His facial expression was speaking louder than words- he was welcoming every single individual with greetings and asking how their day was. When my turned arrived, I could read his name tag on his post office uniform that he was wearing. His name was Brian. No last name was mentioned. He was standing and I know he must have been tired since it was the end of the work day for him, but it was over 6:00 pm. Brian was helping everyone with their mails so that they receive the assistance they needed. I admired him for being patient and told him so. He smiled and said he is trying. I told him he is doing great. Over all it was a wonderful experience for me to be treated with respect and make everyone including me, happy. I worked late at work that day too and I was also tired as well. I highly recommend this post office to everyone who lives in Bloomington because of the nice people like Brian who work here. If I see Brian’s boss or supervisor, I would tell him how grateful I am from their employee named Brian. To be tired, yet working hard reaching every single customer in order to help them with their mail requires great personality, great attitude and over all wonderful human being. Thank you for proving us with such awesome employees!
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December 2022 by Vince Kelly
Absolutely a failure. Had a package sent 2 day from Baltimore which finally arrived a week later. It contained a gift for my wife’s birthday, 2 days prior. Oh they were so sorry for the delay but no refund for the poor service.
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December 2022 by Jeffrey Scott
Keep saying could not deliver package, Than the next day or after they can. Lack of professionalism.
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November 2022 by E S.
Staff is generally helpful and nice (although the location often appears understaffed with long lines), but this location keeps incorrectly sorting or marking packages to my home as "incorrect address" and returning to sender. My neighbors and I help sort out the mess with each other but this shouldn't be happening. I don't know if it's a system bug or just lazy drivers who don't want to work some days, but it's frustrating to have to go through a long process to track down packages that USPS refuses to deliver, and to get refunds for missing packages etc.Bloomington USPS -- get your act together please, and fix whatever issues are going on behind the scenes.
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September 2022 by Lauren Kapalka Richerme
Employees are always helpful and wait times have been minimal. Today the employee was particularly kind. She assisted me in repackaging a mislabeled box, and she also gave my daughter a sheet of stickers.
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September 2022 by Lucas “Luke” Houston
Sure would be nice if their package drop would stop getting jammed. It causes me a lot of problems since I can't get over during regular hours.
