“Olivia in customer service is WONDERFUL. I had a very bad 52 minute experience with Lowe's in Muncie, IN before I called my local Bluffton store just to see if there was any way at all that they could intervene. Olivia fixed it in 2 minutes on the phone. Then later the same day I had to call again because the item from Muncie ended up being wrong and Olivia stopped what she was doing in the store and came to the phone to help me AGAIN. I can't say enough how nice it is to have a local store this good. Muncie, you need to at least fake caring or go to Bluffton to watch and learn from Olivia. Thank you Olivia! 5 HUGE STARS!”
“We decided to move this year and realized all the varied things we needed to get repaired before that could happen. I called Dave Brinnemen of Double D to give an estimate. Little did I know he and his team could do everything I needed... Electrical, carpentry, landscaping, gas lines, roofing. I cancelled the other companies and had Double D do it all. Problems we'd had for years and couldn't figure out, he had taken care of in minutes with quality and precision. The price was so reasonable we wondered why we hadn't done it years ago. Such a relief. Can't say it enough, hire Double D. You won't be sorry. They do beautiful work.”