AutoZone on W Main in Boonville, IN is a leading retailer of auto parts, maintenance items, and car accessories. Customers consistently report outstanding, friendly, and helpful service. The store is noted for being exceptionally clean. Employees are described as very nice, personable, polite, super knowledgeable, courteous, and going out of their way to help. Staff provide great service that exceeds expectations, such as diagnosing engine trouble lights for free, refusing tips, and installing parts like alternators and air filters for customers right in the parking lot. This willingness to perform hands-on help saves customers time and money. The team, including managers, is praised for being outstanding and for providing the best customer service, even assisting on days off. Customers express deep gratitude, stating they will continue to return for all parts and advice, noting this level of personal care cannot be found at big box stores or online. The overall sentiment is that the store and everyone there is great.
Organized and fully stocked auto parts store, easy to shop aisles and well laid out. Prices fairly high on some items.
September 2025
Very clean, friendly and helpful besides respectful.
July 2025
We had a great experience with Eli H. helping us, in the rain, to find the right size lug wrench to be able to change the flat tire on my teenage daughter’s vehicle. He went above and beyond to assist us!
