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March 2024 by Nicki Bingman
Went to do trade in and upgrade and they said phone was eligible after online had said it wasn't. Said we had to get ins and you don't. After probationary time was up got a message that phone was not eligible. Then told we could trade in a different phone. Called AT&T and they said that promotion is over and they shouldn't of told us that. So have to pay the full amount of phone when had a different could of used for trade in. Don't trust Lilly
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January 2024 by Bryleigh Lafferty
As soon as we walked in devan greeted us & went above & beyond to try to get us any saving or deals he could. He made sure we left with what we wanted & envisoned. Couldn’t of asked for better customer service.
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January 2024 by Mike Campbell
Outstanding service
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December 2023 by Penni Campbell
Lilly and Devon were more than helpful. We appreciate them both!! I highly recommend this store.
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December 2023 by Drew Yandell
Devan was very helpful and a pleasure to talk to. Help us with our devices and with account issues fast ! He did an amazing job and was very professional!
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December 2023 by Danielle Kull
Purchased an AT&T brand phone charger for my iPhone 15 Monday evening. Was assured The brand would work the same as apples, I got home it was faulty & did Not work in nine different outlets. I was out of town for a few days and upon my return I drove the 50 minutes away from home back to this retail store to return or exchange the charger. The young woman who had helped me & told manager she remembered me but Devan store manager was Rude, condescending, And stated their system only saw receipt 72 hours back”. The reason for this review is, it is not that he didn’t do what I wanted and/or needed Or even what should have been done. It was the fact that this man’s lack of Professionalism Still has me at a loss for words. I will gladly take the $47 loss to never see that man’s face again!
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October 2023 by Gloria Hazard
Devan provides great customer service!!! If you need Att services, look him up in Brazil, Indiana.
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October 2023 by Hallie Harbaugh
the two guys that were there were so nice and answered any questions we had. they were so friendly and i could tell they enjoy the job they have. they were quick to assist me and did it all with a smile on their faces! they were super helpful, nice, quick, and easy to work with. i give them 10/10!
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October 2023 by Sandy Burdette
I received the best service as well as professional and courteous service and I will recommend you to my friends and family!
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August 2023 by John Boatman
4 years ago I gave att 5 starsGot scammed on the trade in any Galaxy phones get a new one free. Only got 20 bucks trade in on phones and I'm paying for all phones monthly not only they got me and laughing. 5g has no data connectivity and 5g phone sounds like robots. Called about it and they canceled my insurance completely.UPDATE 8-16-2023 You pay for services to be throttled so bad your phone is completely useless. Good luck on canceling services due to the runaround games. I Suggest anyone not fall for them unless you wanna pay 335 a month for data you can't use. Anyone having issues please file complaints at 1-888-CALL-FCC
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August 2023 by Gina Goshen
Devon was awesome!! He was thoughtful and helped my mom pick the best phone for her. He helped us with a new plan, since our old one was "obsolete!" When I decide to get a new phone I will be going back to see him. I have had ok experiences with AT&T before, but he was great and we didn't have to spend all afternoon there.
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July 2023 by Amanda Krietemeyer
Absolutely horrible still have not got my issue resolved
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February 2023 by Elizabeth Wells
Brazil , Indiana store is great. They have awesome customer service ?
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February 2023 by Shane Short
Knowledgeable staff. Wonderful customer service.
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October 2022 by Heidi “Hasenour” Spugnardi
Tanner was superb to work with! He answered all our questions and helped us buy a new phone!
