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February 2024 by John Thomas
Very great people very friendly fantastic customer service and work done highly recommend
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November 2023 by Derek Thielsen
Towed my car here after breaking down on the interstate. The customer service alone at this place is worth the time to check them out. Although they couldn't end up fixing my vehicle (German-made vehicle), they didn't charge for the work attempting to fix it (diagnosing/recharging batteries) and helped coordinate a tow to the dealership to get the car fixed. Thank you so much!
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November 2023 by Bk L.
Given that there are 2 ratings, and 1 of them is a 1 star, let's stop to realize that the 1 star happened in the dumpster fire of a year that was 2020 - Covid precautions, etc. I was there about this time. The lobby was closed, as was the restroom, etc. It was like that EVERYWHERE. Such was to be expected. I also experienced the same SUPPLY CHAIN issues during that Covid period. I am not affiliated with One Stop, just so you know, and that review is totally OUT of context.I have a 20 year old truck. I have spent quite a bit of time and money there. One Stop has had PLENTY of opportunities to "hose me down", and they didn't do it. Any time. On my model of truck, the smallest thing can be a disaster. I had more than one issue that was caused by a 6" vacuum hose. They put a spare one on it, took 5 minutes to diagnose, and no charge. Another time, the lovely streets in this town busted my front end to bits, and they had the truck repaired in 24 hours.Labor is high right now, yes. So are parts. They're also sometimes hard to get. Deal with it, Folks. If you've never worked retail or customer service, you have no idea! Dale York and his son Josh are two of the most honest and respectable people I know. As I said, plenty of opp's have presented themselves for them to make a large, easy profit. And they didn't.One Stop is the only place that I allow to touch my truck now, unless I'm out of town! As I said, it's 20 years old now, and it probably wouldn't have made it this far without them.
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September 2023 by nidafaye
Have been using One Stop Auto Repair faithfully over the last 20+ years. At first when Dale was first doing repairs from his garage attached to his home. Over the years the service and follow up has always been top notch. Now that Josh is performing so much of the repairs, he carries on his father's commitment to good service, fair pricing and professionalism. Will continue with One Stop as long as I am still driving.
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August 2023 by Deena Oneal
Very kind and fixed my car and not real expensive called me before any work was done
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May 2023 by Robert McLin
Great service, exceptional work quality. They have my business for life.
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April 2023 by Cindy Standley
When my husband and I bought this new to us used car we looked for a place to take our dirty Gerty , allot of folks were saying oh they to high, but you know what t these folks know what they are doing, always have great costumer service and always finds the issue right away, I'm happy to be a recurring costumer with them. If you need a great mechanic these are awesome folks!! Thank you Matt and his wife ( H)Services: Air & cabin filter replacement
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December 2022 by Melinda Byrd
They did a great job working on me and my boyfriend vehicles. Thank you.
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August 2022 by Chandler Rutan
Never had issue with this place.
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July 2022 by Ron Glasscock
Awesome experience. Excellent communication ....and fair price.
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July 2022 by Weezer
Always do a great job on my vehicles
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July 2022 by Daniel Webster
Awesome customer service...as always!!!
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May 2022 by Pam Lawrence
Just had some work done on brake pedal. Quick to work us in. Quick to repair. VERY kind and courteous. Will recommend to anyone in need. Will use again. Good people.
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May 2022 by Janine Y.
I can't say enough great things about One Stop. They are honest, respectable and helpful. If they can't fix it they will explain why and give you alternate suggestions instead of just trying things until the issue is solved. We all know that results in money wasted and I think they genuinely want to avoid that for you.
Their waiting area is nice; they have beverages, wi-fi, and a TV. Matt's customer service is STELLAR! As long as I live in this area I won't take my vehicles any where else.
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May 2022 by Verna B.
I can't say enough great things about One Stop. They are honest, respectable and helpful. If they can't fix it they will explain why and give you alternate suggestions instead of just trying things until the issue is solved. We all know that results in money wasted and I think they genuinely want to avoid that for you. Their waiting area is nice; they have beverages, wi-fi, and a TV. Matt's customer service is STELLAR! As long as I live in this area I won't take my vehicles any where else. I really don't understand the 1 star review.
