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September 2025 by B Ca
Lisa at this location was very helpful above and beyond, if more people were in the world were like her we’d get so much done.
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August 2025 by Lynize Smith
Good service y’all just close so early
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July 2025 by Grant Day
Never know if our mail will be delivered at 10 am or 7 pm or at all. Too bad Amazon or FedEx aren't options.
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March 2025 by Sharon
This place must be hard up for workers. Kalyn needs trained in how to treat people in the workplace please. I will drive out of my way for postage before I will go back in there and be treated like that again. Absolutely unacceptable
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February 2025 by Ella Harkins
I came during the walk in hours to get a passport and was turned away because the employee “already did 9 today.” I made a special trip to Brazil for this on my only day off. You can’t just turn people away like that’s literally your job is to get people passports.
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January 2025 by Bonnie Rzonca
My last mail delivery, prior to today, January 13th was Saturday, January 4th. There were 4 pieces of mail delivered today, certainly not six days of mail. I am expecting many things, including a death certificate that should have been delivered. I was unable to reach a person on the phone. This is not the first issue with delivery but is by far the worst.
This is unacceptable. I want to add that when it is our regular carrier we never have issues. It is always with the subs.
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November 2024 by Jen Hanna
Terrible customer service! I showed up early to an appointment and lady continually made comments about me not having paperwork filled out (which is why I got there early). I just took paperwork and walked out. There is no reason to treat people like that.
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July 2024 by Name Kim Haddon
Our mailman is constantly putting the wrong mail in the wrong mailbox also we're not receiving our mail ? on time or in a timely fashion candy crossing between 2:00 p.m. and 7:00 p.m. help to fix this problem thank you
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March 2024 by Leesa Bee
Edit: second time in one week my package was not delivered to my house. Do I need freaking neon lights around my house numbers or what? I am so tired of this.Please stop letting Pitney Bowes deliver for you. How can a company be so incompetent? In just one week they lost one package and delivered the second to the wrong house. Is it really so difficult to read a house number that's clearly stated on the house?
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December 2023 by James Stanford
If I could give less stars I would the level of incompetence and just uncaring about people's packages or mail from the delivery driver is unacceptable multiple times "package can't be delivered because front door and mailbox is obstructed" is completely untrue yet they leave the junk mail in the mailbox and only do a partial delivery and if you try to call the office in town they are rude and just hang up on you...the Brazil post gives the USPS a bad rep
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October 2022 by Pat O
I went to Brazil to apply for a passport. I have an appointment and I arrived 10 minutes early like it said on the website. I came in, and there was nobody there so I waited at the desk. Finally, CHELSEA came out and asked me what she can help me with. I told her that I have an appointment for my passport application. Her shoulder dropped and she let out a big SIGH. Chelsea said “UGH. Ok.” She walked at the back and came back looking like she hates her job. My friend and I looked at each other because how Chelsea acted was not okay, but we stayed quiet. After a while, she then asked me if I have cash for the money order, I said no, I only have my debit card. Chelsea let out a big SIGH again, so I asked if I needed cash —because it said I can use debit card for money order. She said no, debit card is fine. I was confused with her attitude. She then told me that I have to wait for her manager to come back since she couldn’t do it because she’s out of money order slip or something. We waited for the manager. He was really nice. Totally the opposite of Chelsea. I understand that a job can be frustrating but showing how frustrating it is infront of your customer is not okay. She made us feel like we were an inconvenience. She was very rude.
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January 2022 by Angelinbluejeans
Our carrier is Ethan. Our first experience was he was speeding down our private Drive looking at his phone, not noticing my dog, I'm in the drive flagging him to stop. He came within a foot of killing her. I told him not to speed he got hateful and said he slows down when he arrives. Several requests to leave packages at front door under roof, he refuses and leaves them to be rained on. Sunday delivery was marked attempted but our gate was blocked. My husband was hunting on our drive, no attempt at delivery made. Saturday my husband approached this person stating deliveries where to be left at the front porch. He slammed it down and said its fine where it is. It's was exposed to the rain. He also stated he was okay with our reporting him because he did not care and we could cry about it. Obviously this very immature person is not experiencing repercussions for his lousy service, abusing customers, and reckless driving. Lisa must not understand not only is he a poor reflection on the Brazil Store but also her lack of managerial skills and leadership. Yes we have complained and reports written and so far to tell the post office this individual is no longer allowed on our property or we will file charges...thats pretty bad. I do not recommend this store.
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December 2021 by John Kennedy
Worst post office I've been through, and I've moved around the country. Multiple packages have been lost, MANY packages I spent EXTRA money on for overnight or 2 day shipping weren't delivered and now the incompetent driver for Sunday can't figure out how to deliver to Brazil Housing Authority. I usually support the postal service, but this is too much. It needs to be shut down
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August 2021 by Marcus “Dook” Graham
I just started to utilize the Brazil, Indiana USPS. So far they are Rock Steady and I have no complaints. I'd give personal compliments, however I don't know any names yet. TBC
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August 2021 by Marcus “Marco” Graham
I just started to utilize the Brazil, Indiana USPS. So far they are Rock Steady and I have no complaints. I'd give personal compliments, however I don't know any names yet. TBC
