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November 2023 by MartinM Huber
Very effort free experience! Fast service that that gave me a ride to help me get along with my day! Will definitely use them for future needs!
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November 2023 by Edwin J Molina
Let’s just start off by saying the Team at Skiles is absolutely amazing!! Very Family Oriented. I had scheduled an appointment for an oil change, when arrived my Autistic child was having a meltdown. And I was way over due for an oil change, I went in and asked them if they could some how speed the process up, since my 2yr old was a complete mess crying!! The team understood what I was going through and did my oil change as quickly as they possibly could!! I really appreciate everyone at Skiles Automotive!! Definitely will be coming back!! AND DEFINITELY RECOMMEND THEIR SERVICE!!! You guys are awesome I can’t stress that enough!! THANK YOU, THANK YOU, THANK YOU!!!Service: Oil change
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November 2023 by Alex Skiles
My only gripe with the job they did was that they put my 2 wheels that had hub caps (only have two hub caps usually have them in both back wheels) they ended up both on the right side, not a huge issue I can change it but other than that Skiles Automotive did great work and got it done fast!Services: Tires
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November 2023 by Kelly Jack
Staff was both knowledgeable and friendly. Waiting area is clean and comfortable; wit amenities. Very reasonably priced as well.Service: Oil change
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November 2023 by Claudia Wagner
Would have given it no stars but it’s not an option. Our car started to run rough and the check engine light came on. Drove it to Skiles and paid them $150.00 to diagnose the problem. While diagnosing the problem they broke one of the spark plugs trying to get it out. The service manager came out with the broken spark plug and another spark plug they were able to unscrew and get out. He said the broken spark plug was rusty and that’s why they couldn’t remove it without breaking it. He said it will cost $4,900.00 to fix this problem and doesn’t suggest we drive the car with a missing spark plug because it would ruin the engine. He said they must replace the cylinder heads because the screw at the bottom of the plug was stuck in there and there is no way for them to get it out. Also pieces of porcelain from the plug have fallen into the cylinder head which will damage the engine. We told him the car is old and not worth paying that kind of money. Instead of offering to fix the problem they created he offered to find a cheaper solution. The cheaper solution was $3,700.00. They would send it out to a machinist to remove the end of the plug and vacuum out the broken porcelain pieces. Then they would clean up (not replace) the cylinder heads, put in new spark plugs, gaskets, oil, blah, blah, blah. We decided not to invest the money and asked where a junk yard was to tow the car to. I feel they could have at least offered to tow the car to a junk yard for us for free since they caused this particular problem. He said he didn’t know of any junk yard but he’d call around and find out for us. After 3 days of not hearing from Skiles we told another mechanic what happened. We towed the car to him and he said give me a couple of weeks to look at it. The next day he called us to pick up our car which he said took him 5 minutes to fix. He said EVERY mechanic has a tool called easy out to remove spark plugs that break off while trying to remove them. He vacuumed out the broken spark plug pieces and put in a new spark plug and the car was as ready to go. The check engine light was longer visible and it only cost $50.00 to fix the problem I’m not sure if the mechanics at Skiles are inept or if Skiles is crooked or all of the above.I would not recommend Skiles Automotive to anyone!Service: Auto engine diagnostic
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September 2023 by Michael Winterrowd
Dropped the truck off for a routine oil change and the complimentary 36 point inspection. Received a call from Skiles around 10am stating that the truck was done and ready for pick up. Completely impressed with Skiles Automotive and will return for future service and repair needs. Thank you Skiles automotive for the quick turn around and exceptional serviceServices: Auto maintenance
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September 2023 by Brad Kehler
One of the only diesel shops that would discuss any options before seeing my vehicle. They efficiently identified the sensor that was misbehaving and were very transparent through the whole process. Great work and very friendly. Provided a very thorough inspection report that included a couple of issues that other service centers have missed. Definitely will be returning.
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August 2023 by Jay Johnson
Got a fair quote and had a pleasant experience with the front desk person!
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August 2023 by Outdoor Cody
Great group of guys! Always a lot of help and a great running company! They do fast and great work! Most definitely come back to them.Service: General repairs & maintenance
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August 2023 by Chris Vinson
Great customer service. and very knowledgeable in the automotive industry. Gave me a quote.. and explained that they have a payment plan option...
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July 2023 by Aleigha Miller
Absolutely wonderful! Definitely 5 star place! We had an emergency alignment needed while heading for a trip and they got us in asap same day! Wonderful staff and great service!Waiting area was perfect for our kids and us while waiting!Service: Wheel alignment
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June 2023 by Braxton Cormican
Did an inspection on a van we just recently bought. The service was great. The waiting room was very cozy with my kids. They added a play rig for kids which I think is incredible!!Services: Transmission
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May 2023 by Jayne Underwood
I visited these guys today at there South Bend location and they were so nice. I told them my situation and asked them if they could fix my car today and my car was fixed in less than 3 hours. They were very thorough on explaining the services and their diagnostic fee is so cheap. I have been to other places and they have charged well over 100 bucks for a diagnostic fee. My car purrs like a kitten as well lol. Thank you guys for your great customer service and your skilled mechanic services. I will be returning. See you all soon!Services: General repairs & maintenance
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April 2023 by Larry Hankins
Skiles Auto has been my go-to mechanic since they first opened shop. When I say you can trust these people with your car, I mean it. As an autistic adult with physical disabilities, it’s easy to be taken advantage of by good liars (dealerships and retail mechanics) and trust me, Skiles will not lie to you or take advantage of you. I have been in for dozens of repairs and replacements and they have gone above and beyond in explaining every little detail and answering every question I have. I have brought several vehicles for safety inspections that would have cost me $150 per issue elsewhere at little to no cost here. They don’t pull your leg on when parts or items need replaced, they’ll let you know if you can get another 3 days, weeks, or months and give you a printed quote for when your repair time comes. They even work with most warranty companies, even the ones the dealerships tell you only work at said dealership. They’ve saved me tens of thousands in both work and work I worried needed done but ended up not needing done due to their expertise. Skiles Auto is full of the most friendly, honest, hard working and just good people I’ll continue to use them as long as I own a vehicle. Thank you!Services: Auto engine diagnostic
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April 2023 by Chelsea Watkins
My boyfriend has brought his truck here several times. Not very happy with the work done and I wouldn't personally take my car to this shop to get worked on unless it was something simple that needed fixed. Gave them 2 stars though, because I like that they give you a leave vehicle while they have yours.
