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November 2025 by Scott k
I've always had good service here. Everyone is friendly, and helpful. Preventive maintenence prices are very reasonable, and I know the job will be done right.
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November 2025 by Carlotta A. Berry, PhD
Steve Angle was amazing at helping with the purchase of my daughter’s first car. He communicated with us every step of the way as we waited for her 2012 Honda Civic to get through presale inspection, service, and repair. He was extremely honest about everything going on with the car, which I found to be a very pleasant surprise and refreshing considering my previous experience with used car salesmen! 🤣I would absolutely purchase my next used car for Bill Estes Ford! 🥰🤩
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November 2025 by Bradley Nikirk
Easy to schedule and drop off, convenient shuttle, informative updates while vehicle being worked on. Good experience.
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November 2025 by cindy shelton
Luke treated me extremely well, if you’re buying a car. you need to ask for Luke!
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November 2025 by Fritz Lazare
I don't fixed my car good.you make my car get it worse
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November 2025 by Lauren Marshall
Luke was great to work with- would highly recommend!
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November 2025 by Sean Hartley
Steve was great! Highly recommend working with him as a salesmen and I recommend the dealership as a whole!
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November 2025 by Kaleb Brock
Unless you want to pay way above MSRP for parts, I do not recommend this place for parts! Prices are outrageous and marked up beyond belief. A starter for a truck is over $100 more at this place than the ford dealer in Lebanon. Without reason, other than to take advantage of people.
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November 2025 by Cory Hardcastle
Pretty good service department. Scheduling is a bit confusing as it seems like every time I schedule a service, they seem surprised when I come in. But other than that, they do a great job pointing out the various items that would need fixed and what’s important at the moment versus can be fixed later on down the road.
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November 2025 by Garrett Grimes
Luke the sales rep, and his sales managers worked to get me in a 2024 Malibu for less than 500 a month! I was in dire need of a vehicle and everywhere else was trying to charge me upwards of 700 for worse vehicles. Luke ran my info and with his managers ran through all the available cars and found me a phenomenal deal. Mike the finance manager was able to get the price to 496 a month while also providing gap insurance and the bumper to bumper warranty (4 year - 48,000 miles) After suffering a total loss and not having money for a down payment I cannot begin to express how grateful I am for them and the effort they put into getting me mobile again. Thank you very much to everyone at the location both cars I've bought here have always been amazing deals. These people truly value the customer and are not simply looking for the next deal. They find the best deal for the customer!
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November 2025 by Thomas
Great to work with.
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November 2025 by Rick Grice
It was an awesome experience. No hassle honest quick service. Will return for future purchases.
Luke Kernodle made the whole transaction pleasant.
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November 2025 by Brenda Grice
Luke gave us stellar service, very knowledgeable and informative. We will definitely come back to purchase from Bill Estes again.
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November 2025 by Doug Cooper
Luke was great
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November 2025 by Lee
Experience was not that great! For a dealership that prides themselves on COMPLIANCE that was not the case for my experience. JR and Zach are the only reason I am giving 3 stars. They both went above and beyond! For a certified used car purchase and the car had to be towed an hour after driving off the lot. It also had problems after that fix. However JR was wonderful in helping fix that! Zach our sales person was so great! He continued helping the entire time as well! The service depart needs some improvement or help!
