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February 2024 by Danielle W.
Excellent excellent customer service and superior professionalism. Recently, I took my watch in to get links removed and had my mother's rings cleaned, etc., and they gave advice on how to store our jewelry. I would definitely recommend this place for any jewelry needs.
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October 2023 by Ralph Zoccolillo
When you want it repaired, this is the place. Even with just simple battery replacements.Excellent Service...
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August 2023 by Cassandra Bever
I’ve taken my wedding ring here to be resized and cleaned twice now and they do an amazing job! Quality work!
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August 2023 by Manuela Chaves
Wow great customer service!! Alex helped me right away and was super nice and attentive. I had two bracelets that had to be repaired. He looked at them and saw that one just needed a real quick adjustment that took literally 1 second - most people would take it and say it needs to be fixed in a week and charge me a ton so i really appreciated him being honest with what was wrong with it. Looking forward to getting my other bracelet fixed!!
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July 2023 by Merle T.
I haven't replaced a battery in a watch in over 17 years. I acquired my dads watch after he passed. The battery was spent. They usually take 4-5 days to turn over a battery replacement but I didn't want to leave it as I lived out of town. They understood and within 10 minutes had it replaced and set. Spending over $25 for this normally would be too expensive but since they took care of me immediately, it was worth it.
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May 2023 by Breezy Ritter
They work on almost my watches, and use them for jewelry repair as well. Just great@ Thank you!! Professional service, constant communication and updates. Very reasonable prices!! Will use over and over
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April 2023 by J C
My go-to for watch repairs and alterations, ever since they were on Lafayette Rd back in the day.
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March 2023 by W Karr
They did a good job on our watch repair. But not sure we'll go back. Real bad about not answering the phone. Took over 5 weeks to repair when promised 3 weeks. No explanation. Store is only open from 10-3. FIRM! And they charged full price of $25 to replace the battery when they already had the back off for repairs.
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March 2023 by Bruce Wood
Fast, friendly and expert watch and jewelry repair. Give Rudy's a try!
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January 2023 by Patrick Moran
Needed a new battery for an old watch I inherited. They definitely came through for me. I recommend if you're in need of jewelry or watch repair to give this business your business ?
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December 2022 by Mike F.
I have many materialistic passions in life, especially guns, tobacco pipes, and watches. If you're nuts about guns, people assume you're a gun nut. Pipes are so niche these days that the general public doesn't know a Dr. Grabow from a Dunhill. Watches, on the other hand, are great for every occasion and can be shown off at-will. Every collector of fine timepieces needs a trusty watchmaker. Rudy's Watch & Jewelry Repair is an Indianapolis area mainstay. I've been a customer since their Lafayette Square Mall days - back when Lafayette Square had customers.Watchmaking is a dying art. The modern wold is full of junk. No one wants quality. When something breaks, it's just discarded and replaced. Rudolf Hoellein, the store's founder, was one of the last old school European watchmakers in the city, and he was a true tradesman. When I inherited my grandfather's Omega, I took it to Rudy. When I pulled the the crown and stem out of my new Omega Speedmaster, I took it to Rudy. Sadly, Rudy passed away in 2022, but his spirit and business live on through his daughters and staff.I recently was gifted a 1940s Benrus day/date by a family friend. Being an 80-year-old watch, it needed work. When I left it at the store, it barely ran and had deep signs of age. When it was returned to me (in just five weeks time!), it was beautifully restored and running well. This type of service would have been over $1k at a larger Northside jeweler. I paid a fraction of that price.I highly recommend Rudy's Watch and Jewelry Repair for your watchmaking needs!
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December 2022 by Rhonda Stidham
Super busy on the Saturday I was there.... at least five or six customers in their tiny store... That was okay except for the fact they only have one register which I found to be ridiculous! Also I was sold a watch band that has already broken and was not properly sized to my wrist before I left the store so I will be returning now to see if they will make good on the watch band.
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November 2022 by Pure Soul
Great staff, beautiful jewelry and excellent workmanship! I am so happy with the repairs made to a very special necklace. I went to several places trying to get it repaired, with no luck, Rudy's was not only able to make the repair but they were able to ensure my necklace was returned to me better than when it was gifted to me! Thank you for bringing this necklace that most said couldn't be fixed back to me!Thankful, for the referral that led me to Rudy's!!
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September 2022 by Leah Moone
Wonderful store with wonderful workers. All I needed was someone to give me a bit of info about what I had so I could list it for auction. She gave me a very fair price and some ideas for what to do with it free of charge. Very respectful, knowledgeable, and personable :)
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September 2022 by Charlie Boyle
You can find a better place to make repairs on jewelry. Especially after the factory says they can't repair it thanks Nic& Alex.
