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January 2024 by Cheryl Yeoman
Very professional and efficient at diagnosing the problem quickly and having the parts to fix it.
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December 2023 by Gary Tyler
Pedro was timely in his arrival. However, when he arrived the first time to inspect my dryer, he had a muffler over his mouth while he spoke which made it difficult to understand him. Also, we provided the model and serial numbers to our dryer as requested for the parts, but the technician had to order the parts after his inspection which took another week. However , in the end, the dryer was fixed rather quickly after the technician arrived. The parts had arrived at my house prior to the technician's arrival for the repair. Yes, I'd call upon them again.
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December 2023 by John Huston
Technician was very professional, knowledgable and communicated problem for me to clearly understand. Michael repaired problem in less than 15 min. Two previous Tech visits could not correctly diagnose the problem.Timely scheduling of Technicians needs to be evaluated and improved!
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December 2023 by lisa murr
The technician that came out on 11/17/23 was amazing. He called before he came out. He came out very early. Explained what he was doing and what the parts were for. Even gave tips on using my oven.
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December 2023 by D Caldwell
He had been working with clients all day and still had a good attitude; explained things and showed me the part that was broken that he was replacing. Enjoyed having him in our home.
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November 2023 by Jack Schweibold
Steven was outstanding! Performed a diligent investigation finding and explaining the problem and defining a solution. The previous technician, hand waved a guess, installed an ineffective part, ordered an unnecessary mother board, missed two subsequent appointments … a joke!Service: Washing machine repair
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November 2023 by Jan Adams
Andrew was great
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November 2023 by ali paul
He was great!Service: Washing machine repair
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November 2023 by Cheryl Johnson
It took too long three technicians I came out with three different diagnosis been done with this problem since September 22nd I feel your technicians need more training and more customer satisfactionService: Refrigerator/freezer repair
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November 2023 by Charlie Durazo
Prompt and professional.Service: Oven repair
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November 2023 by Ryan Roh
Great experience and solution
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November 2023 by Sarah Little
Donald did a great job fixing my oven. He was very knowledgeable and explained the issue to me, making sure I knew what to look out in case additional service was needed.Service: Oven repair
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November 2023 by Nancy Eckerman
I usually don't give bad reviews. This service has major faults in communication . Nightmare, 1st tech came ordered part, second appt they had the wrong phone number had to reschedule. Third appt first tech had not ordered a clamp. Fourth appt, third tech dicovered real problem. It was not a pump as first diagnosed, it was a wiring problem. Now,I have to wait for refund on parts.
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October 2023 by Megan Spoonemore
My only issue is the time window. My window was 8am to 5pm. He didn’t get here until 4:30. I took a day off for no reason. I think this could be way better!Service: Washing machine repair
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October 2023 by Scott Gillim
Technition did not confirm job completed nor address the second part of the service request, ice maker dispenser unit.Service: Refrigerator/freezer repair