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September 2023 by Se Pro
easy to use and very clean,would recommend
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February 2022 by Chris Hafer
We were moving here from up north.It was very easy to set up an account, and rent a unit over the phone when most places make you come in first.
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October 2021 by Rick Chambers
Good storage place. Very happy with this place. Decent prices and they have been very helpful.
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October 2021 by Debbie Daniel
Great people and great prices
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September 2021 by Eric Gard
I reserved a storage unit on-line 3 weeks in advance. The day that I had movers coming I called to confirm what exactly I needed to do once the movers and I arrived to put our things in storage. I was advised that they had rented the storage unit earlier that day. I stated that I received a confirmation number when I placed the order and was already debited for the unit only to be told that I should have came in to rent the unit instead of reserving it on-line then was told by the lady that she would be my worst enemy and that she was going to hang up on me since I questioned why they rented a unit that I had already reserved. Believe me, at that point she was my worst enemy! This was the most unpleasant and unprofessional experience that I have ever had with an outfit. I was refunded after 3 days and had to scamper to find another storage unit. Moving is never fun and this only added to the stress for the day.
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August 2021 by Mr. Gard
I reserved a storage unit on-line 3 weeks in advance. The day that I had movers coming I called to confirm what exactly I needed to do once the movers and I arrived to put our things in storage. I was advised that they had rented the storage unit earlier that day. I stated that I received a confirmation number when I placed the order and was already debited for the unit only to be told that I should have came in to rent the unit instead of reserving it on-line then was told by the lady that she would be my worst enemy and that she was going to hang up on me since I questioned why they rented a unit that I had already reserved. Believe me, at that point she was my worst enemy! This was the most unpleasant and unprofessional experience that I have ever had with an outfit. I was refunded after 3 days and had to scamper to find another storage unit. Moving is never fun and this only added to the stress for the day.
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March 2021 by Shirley Robinson-Law
Too crowded
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December 2020 by Kristen Christenberry
I appreciate the friendliness of the owners and manager. There is a manager available 7 days/week, if she is needed! I like the gate and the overall safety of the property too. Finally, I feel that their rates are competitive, if not better than other facilities in the area. Definite 2 thumbs up!
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December 2020 by Martha Anderson
This is a very clean and well-maintained facility. The management has been an absolute pleasure to work with! I definitely recommend this place to anyone who doesn't want to worry about their stuff staying safe.
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November 2020 by Vinnie Johnson
Very nice people, new equipment and great neighborhood
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October 2020 by Katy Dow
So helpful and accommodating. I would highly recommend to anyone needing to utilize storage in the area. Prices were an added bonus.
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June 2020 by Seth DeArmond
I've had a 10x20 unit since October of 2016. Every month my rent was charged to my credit card. Rent was $125 a month. I called on April 28 of this year that I would not renew my month to month lease. The response from Top Shelf was "ok, thank you for using us, and if you need storage in the future, please give us a call". Well, on May 4 I was charged $125. After a cl, we were ensured that we would be refunded. After a week of no refund, another call was made. Again, we were told that the refund was made, " they can't control the credit card company." Finally, on May 14th, a credit was made. Except it was for only $83.75, not the $125 that was taken out on May 4th. My wife then calls, and is told that " your rent was only $100 a month. And, you didn't give us notice until after the first of the month." All of which is incorrect, as stated earlier. Now, as of June 13, we have still not been refunded the remaining balance of what is owed ($41.75). My wife has even gone into the office, and she was assured that we would be refunded our money. Have not seen it. I await a reply from Top Shelf, just as I await my refund.
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February 2020 by Renee Harlan
Exceptional customer service. Answered all of my questions and was pleasant to work with. Highly recommens!!
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August 2019 by Roy Watkins
Great people. Good security.
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May 2019 by Peggy Scott
Pleasant owners and staff, love the gate for security and well priced. I would highly recommend this place !
