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September 2025 by Haley Hobbs
Genuinely the best post office I’ve used and I’ve lived all over. Thank you guys for always being kind and answering questions ❤️
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September 2025 by Esther Jerome
Terrible customer service , I had a 9:45 passport appointment I get there 9:17 a lady told me they don’t have applications I need to go get one somewhere else which I did drove to another post office to get the application I went back to the post office at 9:53 she said that they only considered 5 minutes late no 8 minutes I lost my appointment. They need people who cares for others and love their job on that place. She was rude
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August 2025 by Meghan m
Please stop bending the imagination library books.... There is even a note on each book kindly asking you not to bend them in half ... It's rude to our children, tax money, and charity providers ....
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August 2025 by Huy Ching chi
Terrible customer service especially from a young lady named Tara very rude to me refused to help me with my box so had to do it all myself when I didn’t know how to please do something about Tara usps
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July 2025 by Clyde Carter
I tracked a package that told me Brownsburg P.O. haad it and was out for delivery. But I didn't receive my package. Later the tracking said they couldn't make the delivery cause they couldn't get to the mailbox. That's not true. I get all my mail and packages fine, until this one. Hope I get my package B.P.O., restore my faith in the system.
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June 2025 by Evette Robinson (Unique)
I was in town from Arizona on a business trip and the young lady helped me figure out my PO Box issues. Always friendly customer service.
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May 2025 by Shreejana Gurung
Walked in to make my passport i was ask to come back tomorrow with an appointment but wouldn’t let me make an appointment! I try to make appointment online it says they take walk in only! What do you do in this situation? No help or gave any kind of information . Such a unprofessional behavior
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April 2025 by Tammy Farfan
Nice post office. Has extended hours which is nice.
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March 2025 by Tonya`s Can You Name It?
People were good, but the wait was tiring.
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March 2025 by Robert Ripberger
Most bizarre, unprofessional situation I’ve ever seen!!! Had no envelopes to “mail” my documents and were laughing about it!!!!
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February 2025 by Chloe Helms
Terrible customer service and package retention. I had a package delivered out to me on the 27th of January and I still have not received it. Brownsburg post office has hardly answered any help requests, I was told I would receive it sometime around last Friday and did not get anything around then either. Upon trying to call today, I waited on hold for five minutes until the call dropped. Asinine service.
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February 2025 by N V
Paid for priority postage to have a gift dropped off on a birthday date. Brownsburg post office has held on to the package for 3 days now with no additional progress. Customer service says may possibly be delivered on a date 1 week after expected delivery date.
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January 2025 by DeAndre McClendon
The staff is very unhelpful. Don’t go here to get your passport. They are lazy and do not want to do their jobs.
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December 2024 by Jeff White
They have great service at this post office compared to some others. They always scan my prepaid packages dropped off. I am very thankful for them.
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August 2024 by Sunshine Elizabeth
Staff very friendly and efficient at what they do. In multiple times a week staff has a lot of information, interaction to help each customer. Just know a lot of the customers need to come in with a better attitude.
