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May 2024 by Andrew R.
Store is clean. Customer service has been great. I have been going to this Walmart for years. It is worth driving out of my way to pick up groceries. I recently reached out to management because my daughter was doing a Girl Scouts community service project at the humane society. They were very helpful and generous which allowed her troop to accomplish their project.
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September 2022 by Peggy B.
The old lady manager here is a miserable lady brining hate to her job. Asked her to do a task that falls within her position and she claimed she didn't want to but she would with very disgusting attitude. She should be fired for her lack of communication and customer service.
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June 2022 by Kandice T.
Perspective is everything and even though this store has a low average rating, they came in clutch when I needed them. It was the day of my daughter's graduation open house and the bulk of my decorating hinged on helium balloons. I had purchased a helium tank from Michael's for $38.99 and it wasn't working. I pulled up to Walmart in a frenzy and was able to purchase the same tank (same amount of helium) WITH string and balloons included for $28.88! The one from Michael's cost more and came with nothing....it didn't even work! Did I mention that Tony the Tiger was in the parking lot doing a public appearance?! Had I not been running around like a chicken with my head cut off an hour before our party, I would've taken a photo with him. Believe what he said about Walmart.....They're great!
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July 2021 by Vila B.
If you are shopping in Brownsburg, IN Walmart better watch out for prices. Last two month I was often in this Store and always something had labeled wrong price (Grapes, Apples, Sour Cream etc). Lady working on fast Line claimed that they are not able to cancel item or change the item price. They always called managers but they never came. So I started to make photoes of items showing employee labeled price. The difference in price was always almost double and the same employee was very rude. Last time She said you always make a problem with price. My answer was "No lady Walmart always charge more than the price is labeled for items. I beg you to cancel item and you are not able to do it. This situation I never had in Kroger or any other store in Brownsburg, IN.
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June 2021 by Duane R.
Watch the pricing. I just bought 4 items, one was 25% higher at the register. No problem though, I saved 3¢ on another item. jeez
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February 2021 by Curtis S.
Every time I call the store,I'm put on hold for 15-20 minutes on average and or I am hung up on.! I am tempted to go in and pull the phone from the wall and toss it - because it and the team are worthless. Rating it a couple Negative stars.
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December 2020 by Hailey D.
This is probably the worse Walmart I've been to. I can't ever find anything because they either don't have it in stock or it's somewhere else and I just can't find it. The employees are pretty consistent though and very helpful. I will say that! And I can get in and out pretty quickly
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December 2020 by S. M.
I recently ordered a gift for my son from Walmart.com and the headphones arrived in a horribly beat up package that looked like it had been opened before and resealed. We returned those without actually testing out the headphones and returned them. We reordered them and received the next set in a box that actually looked new even though the padding around the headphones (a thin layer of bubble wrap) poorly done. When we tried out the headphones, we could clearly tell that these were cheaply manufactured from China and they delivered awful sound to match. When we went to return these to Walmart, they refused to take the return and stated that because it was from a third party seller on THEIR OWN website WALMART.COM, they didn't have to accept it. They finally relented A BIT and said that they would take it back ONLY if we put it in a shipping box and have it ready to ship back.
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December 2020 by Debbie W.
DO NOT bother to try to call as NO ONE EVER answers!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I have tried 5 times in 4 hours & there is NO answer then after a bit, it just hangs up on you!!!!
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June 2020 by Jennifer L.
In response to social distancing and Covid-19 restrictions, the entry doors have a gate and signs which are labeled ENTRANCE and the exits are boldly labeled DO NOT ENTER. However, while I was approaching the store this morning at 8:46 a.m, Lea, the greeter, stepped outside to direct me to use the gated entry but failed to give the caucasian gentleman in front of me the same instructions. When I asked her why didn't she stop him she replied that I "looked" like I was going to use the wrong door. I, a black woman, was approached not because I did something wrong, but because I "looked as if I was going to do wrong?" I was racially profiled. I spoke to Katie, the front end manager, who said she would follow up with the associate; however, when we spoke later at 9:15 a.m she said my perception of the experience was incorrect. She said there were other managers who witnessed the incident; however, none of those said "managers" intervened to de-escalate the situation nor to check on the consumer or the associate. After the situation de-escalated, I began to browse in the clothing and was texting when Parminder, a manager, approached me asking "why I was harassing his associates?" He located me in the store nearly 45 mins after the initial incident occurred to inquire about associates, which none were in the proximity and to further instigate the situation that had already been de-escalated at the service counter. He found me not to offer an apology or empathy, but to place me in the wrong after I already expressed I was handled wrong? Unacceptable customer service! I informed him I have the encounter recorded on my cellular device, and there was no harassing on my behalf. I walked away! This is the reason for protesting today! Black people "look" like they're going to do wrong, and they are stopped before any wrong is committed. For Lea to even say she was giving me instructions that are clearly written as if I can't read, is an insult to my intelligence as well. Lastly, according to Katie per my cell phone recording, there were members of management who watched this situation unfold and did nothing to remedy the situation for their associate or the consumer, which is disgusting! In the racial climate of today, this encounter was unacceptable and there should be diversity training for managers and associates.
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December 2019 by Anthony M.
It's Christmas Time and I must confess, My review for this walmart is just like the rest, Understocked shelves missing items I need, I soon found myself headed to Meijer ..indeed! I ignored the reviews on yelp today, But now I see the management here does not give a "hay!" Merry Christmas to all and to all a good night, Hopefully this walmart regains its sight! I suggest you go elsewhere to find what you need, Because it is obvious that its these reviews the walmart manager does NOT read! Happy holidays Seriously tho. Empty boxes of out of stock items everywhere. Items that are always in other walmarts. Just lazy
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August 2019 by Victor M.
Worst ever. Dirty, unstocked, horrible parking. I gladly drive the extra 12 miles to Lebanon's Walmart. Whoever is in charge up there needs to come give Brownsburg Walmart a lesson.
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May 2019 by Christy H.
This location is absolutely horrible! I'll do anything to avoid going to Brownsburg Walmart! Every single time I go shop there, there's workers stocking shelves(during the day) and blocking the isles. And when you try to get around them they give attitude like I'm in their way. The store is very unorganized and most of the employees have no clue where things are located. Many times I've purchased things that ended up being expired. By Sunday, the shelves are empty and options are limited. Things are put in crazy places. Just a mess. I'm posting this in hopes that someone higher up will step up and do something about this. We only have two grocery stores in town and Kroger gets busier and busier everyday because nobody wants to shop at this Walmart location. PLEASE DO SOMETHING! Until then, I'll see you all at Kroger!
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April 2019 by Sue B.
I used to not mind going to this location because it was close. However, I find that I would rather travel to the Danville location than keep going to this one. Ever since they remodeled a few months ago nothing is in any kind of order. The stock of their products have gone down and the shelves are always empty and in need of restocking. The employees seem to really hate it here and don't seem like they are happy with the remodel either. It used to be That you could find things easily in the store if you needed a quick run in. Now they have screwed up the parking lot with 14 spaces for grocery pick up and way too many handicap spaces. It really is a disappointment being that this is the only other grocery store in Brownsburg.
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July 2018 by Destiny O.
I was at the Walmart in brownsburg Sunday (7/22) afternoon when I went to the self checkout. I'm not sure what the ladies name that was working in that area was but I have never met someone more rude. I know it's Walmart and I should expect that but the way she was talking and treating customers was unbelievable. This isn't the first time I've seen her doing this. One reason why I won't be going to that Walmart again
