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October 2023 by Dwayne & Jerilyn Sievers
The repair was done in a very timely manner. I was well informed about the details of the repair. The cost of replacing auxiliary heater hoses was almost $900! I won’t be taking my vehicle here for minor repairs anymore!
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October 2023 by Quinnton Miller (Miller Farms)
Recently visited to receive an oil change. The service guy wrote me in for an oil change, tire rotation, and a complimentary car wash. After being told my truck was ready, I noticed that the truck had not been washed and there was a small dent in my hood. The service manager said he would get it taken care of the next day, and he delivered on his promises. Then a few days later I received a call from customer relations hounding me to remove my bad review... which I don't appreciate. Forgot to write a review and a few days later I got an email saying they could help me remove the review or change it. I feel that this dealership is a superior dealer compared to other local dealerships, but could overall be improved.
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October 2023 by Brent Blinn
Got charge for tail gate making noise i thought would have been warranty work but the found a roll of 2 in tape in tailgate said whoever sprayed liner in truck must have left it. Bought truck new and it already had liner sprayed in it. Said it was not on my options list so got charged for it. I'll have to find another dealer guess Grissom needs the money to survive. Guess better not buy there either.
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October 2023 by Erin Orttel
Jace and Peter made my first dealership shopping experience great! Jace was very friendly, patient, and hard-working. Peter recommended a great auto insurance company that hooked me up with an awesome deal. Both guys were truly genuine humans and I wish them both the absolute best!
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October 2023 by Mark Stanforth
Great service with replacement of strut under extended warranty. Made the entire situation simple and convenient. Confirms decision to purchase at Grissom originally, and confirms decision to take out recommended warranty.
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September 2023 by rachel smith
Awesome buying experience much like my experience with out of state dealerships. No haggling or back and forth with sales/managers. Straight forward purchase. I’ll keep coming back
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September 2023 by Jason Belcher
Jace Bixler hooked us up with a beautiful truck. The dealership gave us a fair price on our trade. This is our first time dealing with Grissom CDJR. 1st impressions are important and they knocked it out of the park. Thanks to Pete who took care of all the financing.
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September 2023 by thd5678
Even though I didn’t buy my Jeep here, they treat me like I did. Honestly the best vehicle dealership I have EVER worked with. Even when I see the service guy at the grocery store he says hi and remembers my name. I will buy my next Jeep from them without a doubt.
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September 2023 by Bonnie Vick
We talked to Sara about the suv and she went on a drive with us she was very excellent sales person I would recommend everyone to get Sara as there sales person at this car lot… I give Sara 5 stars… And it didn’t take long to get the paperwork done and signed…Thank You Sara excellent job
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September 2023 by Ronald Bagley
For the last year and into 2023 I’ve had nothing but trouble with starting my 2019 Ram 1500 4x4 hemi. As it was a problem with both key fobs. In order to start o had to literally press the key fob against the start button to start my vehicle. Well I had finally had enough and decided to take my vehicle to Grissom Chrysler Dodge Jeep Ram in Bunker Hill, Indiana for resolution. After three separate attempts to clear the key fobs and synchronize with the RF Hub it became clear that the RF Hub was the culprit. It was discovered that the back glass window wasn’t sealing properly and allowed water/moisture to run down the back wall below the window and into and on the RF Hub. They decided the proper corrective action would be to replace the RF Hub and both key fobs and synchronize both new cleared key fobs to the new RF Hub and my problem was solved for the time being. I still need to replace the back window to prevent any further leakage so for the time being they attached a shield over the RF Hub to temporarily keep water off of and away from it. Service manager Dave is top notch. He was very helpful and considerate and rented me a loaner vehicle. Dave is probably one of the most knowledgeable and pleasant service managers I’ve ever had the pleasure of working with. I highly recommend Dave and his top notch service department at Grissom Chrysler Dodge Jeep Ram in Bunker Hill, Indiana. Thank you very much Dave and as the day in the Navy…..Bravo Zulu….well done my friend.
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August 2023 by Dauntless Society
The service department here is top notch. I just bought a vehicle from a Buttons and that was a mistake because Grissom took better care of me and made sure that I got my vehicle fixed and quick when Buttons didn’t even care. Riley went above and beyond and I will definitely always be going back to them to buy my next vehicle because of him. Thank You!
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August 2023 by Brandon
From sales to finance you want to talk about a smooth process. One of the most professional car lots I have ever purchased from. I'm very pleased and would recommend them to anyone.
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July 2023 by Todd Roth
I purchased vehicle here, for the first time at this dealership, dad has been customer for almost 30 years, retired Chrysler employee, everything has been great, Telmon is awesome, no issues with routine maintenance, all I will say is if another light comes on in dash, I will take it a different dealership for diagnostic and repair.
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July 2023 by Angela
I had a great experience here, but I also think the salesman has so much to do with how your experience is at any dealer. Telmon is phenomenal, he has been doing his job for a long time. He is knowledgeable and very thorough when going over everything from the paperwork to the vehicle. Telmon will do everything he can to get you what you want and how you want it. He aims to please everyone and forms relationships with his customers. Go see Telmon at Grissom Chrysler Dodge Jeep!!!
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July 2023 by Cory Dowden
Went in just to look around because my lease was coming up and Jace got me into the truck of my dreams before I left. Very professional and excellent customer service. Definitely be going back to do my vehicle business in the future.
