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September 2025 by Mary Cisek
My car was parked and hit by another car so Caliber Collision did the repairs and did an excellent job. Their customer service person, Tylor, was excellent at keeping me informed and they finished the car earlier than they promised and it was really clean inside and looked great outside. Very happy with the job they did!
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September 2025 by Eliana Williams
I have worked with caliber collision on two of my vehicles and each time they have been so helpful and professional during the process. Tylor was so helpful keeping me updated through the process!!
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September 2025 by Chrissy Harger
I’ve had my car in this shop for over 4 months and picked it up twice, but it was never properly fixed. The first time, it almost blew my engine. The second time, blew the transmission. I am now stuck paying for the rental because the car was still unsafe. They refuse to take accountability, and all I want is my car repaired correctly so it’s safe and reliable.
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September 2025 by Gina Maciag
Caliber on Carmel Dr. was a pleasure to work with. The entire process from beginning to end was smooth. Being able to pick up the rental car from the Carmel Drive was very nice. Nick was terrific to work with. He kept me up to date on the status of the car which was great; I never had to wonder where it was in the process. He also made pick up easy. Thank you for a very good experience. Will definitely recommend to others and use again if a need arises.
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August 2025 by Rome B
Caliber collision did an awesome Job repairing my vehicle. The staff was very hepful as well, I would highly recommend.
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August 2025 by Scott Thoman
The team at the Carmel Caliber Collision was fantastic. They helped me navigate thru the process since it has been awhile since I needed body repair work done. I would highly recommend them to anyone that needs car body repair work done. Thanks again!
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August 2025 by Thalia Marie
This really is the best Caliber Collision to work with in Indiana. Tyler is The Best and the ladies at front desk as well. They’re so kind and polite and they communicate throughout the process. Top tier customer service and customer satisfaction. Don’t hesitate to pick this location.
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August 2025 by mal S
Great place Amazing staff. Tylor was amazing. Overall, Exceeds expectations and I recommend Caliber way more than even dealerships.
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August 2025 by Elizabeth McIntire
Great communication and repair work
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August 2025 by Anthony Lillig
They wanted me to drop my car off for 2 weeks just to get an estimate on repairs. The repair needed was just minor damage to the lift gate fascia.
From my experience in auto sales, I know companies do this to prevent you from shopping other companies for a better deal.
As it turns out, the insurance company has a digital estimator making Caliber all but useless.
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August 2025 by Jasmine Thompson
My experience with Caliber Collision was top tier. I really appreciated the relationship they have with enterprise. I didn't have to worry about how I would pickup/drop-off the rental care. The communication during the repairs was also top tier. I never had to wonder what was going on in the process. From the front desk administrator, to the adjuster, and collision repair specialist I felt like my repair was top priority. I hope that I won't need collision repair services again. However, if I ever do I certainly will choose Caliber Collision. 5 star experience in a already frustrating time with having an auto accident.
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July 2025 by Angeline McLean
Impressive! Kept me routinely informed throughout process and everyone was just so nice. Great work AND my car probably wasn't this clean when i bought it new. Highly recommend!
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July 2025 by Stephen Barton
Totally amazing experience. Seriously, I cannot believe how easy they made this whole process. They handled everything. Worked with our insurance carrier, and even handled our rental for us on pickup and drop off. Essentially they did it all. They finished in just a few days which was crazy to me. They are super friendly and patient. The person at the front desk knew that I was brand new to this process yet remained patient anyway. Too often, you get employees who are just punching a time clock. Having someone who actually cares and is genuinely helpful is just unheard of in this day and age. 5 stars! They earned it!
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July 2025 by Jillian Lewis
Caliber did an excellent job on my vehicle and the updates via text on the status of my car were amazing! I never had to call to check in because Tyler was so great with communication!
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July 2025 by Richard Bassi
Excellent job. Great communication. Would use them again
