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November 2025 by Teresa Foreman
I have been in this store a few times in the last couple weeks. What I always thought was a very friendly and knowledgeable store has failed me the last 2 times. One of the guys that works there acts like he hates his job and I am a bother to be asking questions and trying to find what I am looking for. We just purchased a Blackstone grill and was having trouble finding the serial number so I called the Carmel store to ask for some help. Apparently nobody at your Carmel has a clue where to find the serial number…. After crawling around on our garage floor I finally found it and he couldn’t get off the phone fast enough. Said “bye” and hung up. Not “where did you find it” or “I am so glad you found it”. Nothing. I am not sure what changed but I used to be able to count on your Carmel store to go above and beyond with customer service. Not so much anymore.
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October 2025 by Christy C Smalley
Excellent and friendly assistance finding the right product for my project and helpful and thorough at the checkout.
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October 2025 by Patty Brown Preston
My kinda place with helpful clerks and knowledge atmosphere. Parking right by the door and they had the hardware I needed.
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September 2025 by Abby Molino
I am a bona fide live human being writing this review of White's Ace Hardware. The store has a nice, easily accessible parking area. There's parking right by the building. Automatic doors appeared easily accessible to wheelchairs, walkers and mobility carts. Aisles are wide and
well organized, easy to maneuver. There are many gardening items, a group of small batch preserves and jellys, wild bird food, tools, home repair items, paint, paint brushes, lightbulbs and much more.. There were at least 3 employees available to help to assist if one asks. The congenial young man at the checkout register wished me a cheerful greeting as I left the store. Among the interesting signs on the entry doors were a 'We Are Hiring' sign and a 'Services Offered' sign. 'Sharpening' was one service offered. I will call back to find out what that includes, as I would love to find someone to sharpen some of my gardening tools. There was a large covered outdoor area with mum's and other attractive fall flowers I did not have time to explore. Potting soils are available inside.
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September 2025 by Edwin Knouse
Great small town feel hardware store
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September 2025 by Craig Hill
My favorite hardware store. I go there for the high service my, the assortment, and the smaller size. My finger is valuable. Bigger box stores make you more lost due to their cavernous size. But I don't like their wall light switches.
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August 2025 by Aaron Williams
Helpful employees!
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August 2025 by Joe Dascoli
Small store but carries everything you need! I like that they refill propane tanks too!
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August 2025 by Paul D
Convenient
location with wide variety of items I need on the go. Much easier and friendlier to pick
up the items I use to complete my projects.
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August 2025 by Zachary Wade
Some of the staff are straight up disrespectful. Whoever answered the phone today about a batter was great. She transferred me to someone that acted like I was bothering them. Too much competition for me to justify bad customer service.
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July 2025 by Richard White
I needed some keys made and I found White's Ave Hardware on Google, I was highly impressed with how clean and organized the store was.
The young man who waited on me was very polite and professional..
In short I will definitely go back there when I'm in the area and need anything.
Two thumbs 👍👍 up I'd give more but I only have two 😁
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September 2024 by Dax H
This place had the best customer service, so much so i found the need to work here.
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September 2024 by Jason Bunch
Nick and the whole team here were super helpful when purchasing a new pellet smoker. They were very knowledgeable and went out of their way to help me get everything I needed.
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August 2024 by Janae Kennedy
Excellent customer service...
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July 2024 by Alan Schultz (Homes by Alan Schultz)
Everything was displayed and priced properly. Excellent variety of items that I needed. the staff was friendly and very helpful. Great place to go
