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November 2023 by Kimbre McWhorter
Matt & Craig expedited the service on my vehicle when we were stuck without another car & applied any coupons they could to my transaction without my asking. We will definitely be bringing our cars back to Best-One of Indy in Carmel.
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October 2023 by KA B
Have gone to Best One in Carmel multiple times over the last few months for a variety of repairs & service. They are always friendly, knowledgeable, & transparent on process, repairs, & price. They do quality work with quality parts & taking the extra steps to make sure you are satisfied is second nature to everyone at Best One. If they can do the work - they will on both of my cars. The most recent repair was a break line. I used Miller towing, BO folks suggested as a reliable company, Miller was fantastic! Break line was repaired quickly for a reasonable price. I highly recommend Best One in Carmel. They are phenomenal!!!
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October 2023 by Jean Hipple
I’ve been going to Best-One of Indy for years with all of our family cars. I dropped in yesterday because I had a flat tire and was driving on a donut. I’m getting ready to purchase a new car so I was hoping to find a used tire for the time being. Within 20 minutes I had been taken care of with a used tire that they installed for a very reasonable price, as per usual.Whenever I come in, I’m treated like family, an old friend… I’m a loyal customer here for a reason. They are trustworthy, reliable and have the best customer service.
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October 2023 by Megan McClanahan
Best One Indy is clearly that! THE BEST! I have gone to them for years and they always take exceptional care of me and my vehicle! They are so nice and so good at what they do! You are always in great hands with them and I would recommend them highly!!! Brett and his incredible team Craig, Matt and all are awesome!!!
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October 2023 by Egor Iakovlev
We use BestOne as a vendor at our dealership, and I use them for both of my personal vehicles. They provide very consistent, quality, reasonably priced service. An excellent customer service experience with great communication, I would recommend them to everyone.
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October 2023 by Brian Dean
Best-One of Indy not only has the best tires, but also the Best customer service. They have the Best team and will treat you well. They care about their customers and it shows! I won’t take my vehicle anywhere else.
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October 2023 by John C
The Richmond store are a bunch of crooks who don't stand by their work I will never get work there done again and will not recommend them to anybody else!!!!
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September 2023 by Michelle Duffy
Staff was very friendly and knowledgeable. Did not attempt to oversell services. Based on what I observed they worked well with one another and were vfamiliar with their clientele. Which indicated to that they have repeat customers and do a very good job. Something I can can attest to as well. Finally, they were able to get my vehicle serviced earlier than anticipated. I will definitely be revisiting them for my vehicle service needs!
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September 2023 by Babs
The team over here at Best One Indy is truly a great bunch. Super professional, courteous, and knowledgeable. I am very particular about who I work with in any facet, and I completely feel as though I am in great hands. And with the team here you will be too. 10/10. Shoutout to Brett & Jared!
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August 2023 by Steve Woolard
The tire rotation and topping of fluids experience was great. Bret, the manager, was very efficient; he made a great recommendation when asked about some minor paint less dent repair. I did have to wait an hour, even though I had an appointment. The experience was very positive and there was no charge. I plan to purchase my next set of tires from these folks.
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August 2023 by Toni H.
I won't have any other mechanics touch my car. They are honest, that's the most difficult aspect is finding a mechanic you can trust! These folks are the best - just like their name indicates!
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August 2023 by caca bueno
Woke up and noticed my front driver side tire was low. Went to gas station to get air and noticed small screw in tire. Went to Best-One of Indy (Carmel) who were very busy that day, but were able to squeeze me in and patch the tire. They have always provided professional and courteous service and that is why I always go back.
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August 2023 by Becky Bailey
Matt Dean and Jared Long were both super friendly and knowledgeable of the product and services needed. Neither were pushy salesmen, which I abhor. The price was fair. It was an all-around good experience. The drive home was much smoother. Thank you!
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August 2023 by Daniel Asbury
Lots of integrity and amazing customer service. These guys will educate you on what’s going on and only work on your car if they can help. They couldn’t help with my issue, so they helped me find someone who could! This is the place to go.
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June 2023 by jasmine acuna
I made an appointment, got there on time and was out exactly an hour later. Quick, easy, and painless. They have complimentary drinks available while you wait which is a bonus. Plus, I was offered jolly ranchers while I was waiting for my car which is a plus and 10/10 experience. Very nice employees that know what they are talking about and there to give you the best service in town. Highly recommend!
