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April 2024 by Mark Langsenkamp
I purchased the same pair of On running shoes that I previously wore for a year. Thinking I wouldn't have any issues with them, I didn't set up an account or get a receipt. 3 weeks into wearing the shoes, the heel cushion had completely eroded through. Without a receipt, but showing proof of purchase through my credit card, they were able to give me a store credit and replace the shoes that were worn through after 3 weeks. Great customer service and you can tell they really care about the customer, not the bottom line.
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April 2024 by Henry Cervantezzz
As always, Seth provided very quick service including foot analysis and trying on different recommended shoes for my wife. I will continue to support this local company. A+
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April 2024 by Ryan Mossakowski
Great experience overall I highly recommend checking this place out!
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March 2024 by ERic Waddell
I entered the store only knowing that my recent daily routine of walking 3 miles a day was causing me pain in my left foot. I am 60 years old and had injured that foot in college. I was really impressed with Gaby, she made sure I got exactly what I needed. I felt the computer scanning gave her a clear view of what was going on. She explained what she felt was necessary with confidence and conviction. She suggested a wide shoe which had never occurred to me. I am looking forward to my first walk today with the new shoes. Gaby could easily be a trainer for new employees.
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March 2024 by Stacey P
Came here to purchase a pair of shoes suitable for walking and jogging. I got the feet scan done and was able to find a combination of shoes + insoles that would be the best fit for me. Customer service was excellent and very helpful for someone who hasn’t run in over a decade.
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March 2024 by LaNette Urbin
Friendly people, good selection!
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March 2024 by Suzanne Bjortomt
I received great service at this location. I didn't have to wait and the person who helped me was very knowledgeable. I found a pair of shoes that are perfect for my feet! The prices are great too!
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March 2024 by joe hall
Seth Folwer , our sales representative listened to our needs understood the situation we had and advised us with the best possible shoes that's for our situation...
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March 2024 by Leslie Lea
Luke was amazing. Very patient, helpful, knowledgeable, and kind. My husband and I were there an hour and never felt rushed or pressured. We wished Luke ahd made a commission for his excellent customer service.
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February 2024 by Barbara Bishop
Went into the Fisher Fleet Feet for the first time to purchase the shoes I had in mind. Noah was courteous and prompt with my wants. I left the store in less than 10 minutes which I was very grateful for as I had someone waiting on me. Great experience which I can honestly say that I have the same experience in Tulsa and Broken Arrow. Obviously, this is Fleet Feet training and expectations, customer service first!
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February 2024 by Charles Black
I had an absolutely wonderful experience purchasing new running/walking shoes from Fleet Feet. After I entered, I was pleasantly greeted by Derek who then assisted me throughout the process. I have never met anyone more knowledgeable about running and properly fitting a person for the optimal shoe. He used technology that I didn’t know existed to provide key measurements in arriving at his recommendations. After the analysis was complete, I found him to be patient as he had me try on multiple pairs of shoes to ensure I was comfortable and completely satisfied. If you are an experienced marathon runner or a senior who walks for exercise like me, I highly recommend Fleet Feet for your next pair of shoes.
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January 2024 by Terry Maggard
Helpful service provided again at the Carmel store.
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January 2024 by Mark Leach
Went in to see what they had. The staff was very welcoming and informative. Scanned my feet and as a result realized I had been in the wrong size shoe. The difference in feel is amazing! I’ll be going back again!
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January 2024 by Shan Bon
I love how easy it is to go in & out in a timely manor! I also enjoy how helpful, friendly, and fast their employees are.
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December 2023 by Carla Ramello
If you need new sneakers this is the place to go! After having a scan of my feet I realized I have been in the wrong size sneaker for years and it was starting to effect my runs. Sara was wonderful at helping me find the perfect brand and fit! Highly recommend!
