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March 2024 by Marlene M.
I waited a couple months to write this making sure I still felt my experience was as horrible as I remembered. When I picked up my small Cavalier King Charles the staff wasn't quite sure where she was as the groomer put her in with a big black dog because they couldn't stand her barking. They didn't even try to hide this from me as they snickered about it. I'm sorry but these are people who are PAID to work with dogs should be able to handle BARKING!! I kept my cool and paid. However, I still feel I would NEVER subject my dog to their cruelty let alone PAY for it.
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September 2023 by Shannon V.
I took my super fluffy pup in today for a long overdue bath and trim. To say he was a little stinky and shaggy looking would be an understatement. The groomer worked some kind of miracle and I got back a clean, soft, perfectly trimmed and happy dog. She even got his nails trimmed, which most other places haven't been able to do because he hates to have his feet touched. We will definitely be back!
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July 2023 by Tamoya Hopkins
I went to get my new puppy (5 mos) groomed. I asked for him to get a haircut and wash and nail cut. They essentially washed him and gave him back to me and charged $45+tax. Really friendly cockapoo pup, and I had to take him to another groomer to get him groomed. Would not recommend for younger dogs.In terms of service, if they would've told me they took nothing off or acknowledged any issues, may have felt diff. But, to charge and say nothing is not good service.
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June 2023 by Wanda Kijak
Absolutely wonderful, clean beautiful professional environment with great service, my new mini golden doodle puppy went for his first haircut and came out even much better than expected, ask for groomer Alexis!
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May 2023 by Shaima M.
horrible rude front office stagf.uncooperative. instead of owning up to there mistakes they would rather call other people liars to save a penny
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May 2023 by Seth Levitt
They are awesome and my dog loves going there. Highly recommended!
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April 2023 by marjorie wallace
My groomer takes excellent care of my pup when she's there. Attention to detail, always. Loves my dog, always. Reminders for appointments, always. Great place to have your dog professionally groomed.
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March 2023 by Acquanett Davis
This place is exceptional. I love Milo's Groomer. And this is our new place. I will be returning today to tip. Yes, I love it.
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March 2023 by Jonathan Smith
This place is amazing. I have had a groomer in my previous town for more than 16 years. Canine Cloud 9 even surpassed her. Chucky's a Wooly Siberian Husky and Cloud 9 did amazing job on his coat. A week later and he is still soft and smells wonderful. The blow out and brush left very little fly away hair. Unlike previous groomer where hair flew all over the car after picking him up. Not the least expensive place he has ever been BUT they are definitely worth the cost. We have definitely found our new Groomer here in Indiana. Thank you so much.
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March 2023 by Jenna Y.
I CANNOT EXPLAIN HOW MUCH I LOVE THIS PLACE.After moving across the street, I decided to utilize this place for its daycare for my dog, Louie, while we were moving in. Since that day, I have brought him in couple of other times for daycare. He absolutely loves it that as soon as we walk outside of the apartment building main door, he bolts to Canine Cloud Nine entrance. After such phenomenal experience with daycare, I actually took him for his first grooming here yesterday as well. I was pretty worried about how Louie will do. Last grooming at a different facility, my boyfriend and I strongly believe he was traumatized! Louie is so defensive whenever we tried to touch his paws or butt after that visit.I told at check in Louie had such experience before and may not be able to get grooming done perfectly. After drop off, all day I was worried about Louie as I know he can be extremely high energy (which CCN already knows from daycare LOL ) When it was time to pick him up, I WAS OVERJOYED. Louie looked so handsome and so clean. And the best part? Staff told me he was so good with grooming!!!! I was so happy that I almost cried, especially thinking about his past experience how traumatized he was with that. Thank you so much Canine Cloud Nine. I was only using daycare but now you have a regular with grooming too. Thank you so much for accommodating Louie despite his overly active nature. I am so thankful.
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January 2023 by Jessica Anderson
This was our first time going to this place and we love it! Our senior dog came out looking so good with his grooming! He’s a collie mix and can get pretty fluffy in-between grooms! The groomer did great! I highly recommend this place!
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November 2022 by Kelsey H.
I had an ok experience with canine cloud mine. I made an appointment the week they moved... and no one told me they had moved. Thank god they didn't move far away.. but definitely irritating. My dog doesn't require anything special, just a bath & a shave. I dropped her off at 8am, once we got to the right place. I get a call around 11:30am that Polly is done and if i don't pick her up within an hour I'll be charged extra. While i don't mind the concept.. why wouldn't that be brought up when making the appointment/dropping off the dog/etc.? I was pretty frustrated trying to move work appointments just to pick up my dog. The communication isn't great & i really can't recommend.
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October 2022 by Hannah Klindera Lagman
My pup loves going here and we're always happy with how she smells and looks when she's done!
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August 2022 by Nicole Singleton
brought my dog here for a grooming and he came home more handsome than ever! they did a great job! adding a before and after!
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July 2022 by Kevin Patterson
You cut our dog so close that I didn’t even recognize her when she got home, speechless. 6 years and never had this issue with any other groomer. Won’t be back. Very disappointed.
