Castlewall Security & Video is a name homeowners in Indianapolis and central Indiana can trust for home security systems, surveillance cameras, and home automation. They have served the community since 2005, providing quality systems and exceptional customer service. Reviews highlight that they are quick to respond and quick to fix issues, often within 24 hours. Their service is described as fabulous and top notch, with staff who go above and beyond to make sure the customer is happy. They follow up to ensure everything is working and answer any questions. Multiple customers state they highly recommend this local company for their security needs, noting the great systems and pleasant, reliable service that provides peace of mind.
Excellent customer service as always! Fixed my battery issue very quickly. We've been customers for 10 years as were the people who lived in our house before us. Always easy to reach and the few times we've needed someone to come out, they come out very quickly. Andrew was wonderful! Thank you!
June 2025
Andrew R was the nicest, most helpful technician I have ever worked with. He came over same day to make sure I feel safe in my home and got me all set...what a great process
January 2025
Power went out this morning in our neighborhood, triggered alarm system when power was coming back online. Andrew helped me via phone during, to troubleshoot, then came to house to ensure everything was working properly after power was restored. Much appreciated, thank you Andrew!
