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January 2024 by matias cocconi
I had an extremely disappointing experience with Lonnie's customer service. His communication was lacking, responses were slow, and the overall service was far below expectations. Completely rude!
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November 2023 by Chris Evers
Worst CVS pharmacy in the world. Understaffed, they close in the middle of the day and sometimes they just close early at a random time and leave a note on the door. They will close the motorized security shutters while there is still a line of people waiting for their meds. They take unreasonably long to fill your prescription and when you call to politely inquire, they talk to you like you’re ruining their day. They lady today said that I should wait 24 hours before I call them. I just had surgery and I need the meds a lot sooner than 24 hours. So frustrating. I’m always nice and polite when I speak with people but they don’t return the favor. I don’t know why I’ve dealt with their nonsense this long. I’ll use a different pharmacy moving forward.
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November 2023 by H K.
RUDE, insensitive, and unprofessional. The female with short hair and glasses at this location was so shockingly rude and unprofessional I was speechless. I call her Grumpy Glasses for short. NO ONE should be in this profession if they are incapable of maintaining respect, empathy, compassion, and patience toward people in need of medication for themselves or their loved ones--even when swamped with orders at the end of your shift. Get it together. I spoke to my doctor after getting this prescription to ensure we can use a different pharmacy moving forward. I feel so bad for the people who have to work with Grumpy Glasses, and the customers who have undoubtedly been treated the same as me-- if not worse. I truly hope someone above her sees this and follows up.
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November 2023 by Leslie Mills
Just switched my scripts to this CVS. So helpful. Very caring and pleasant staff.
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October 2023 by Alan Hopkinson
Slow service and expensive
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September 2023 by James Gallagher
Keep up the great work
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June 2023 by Rebecca Hughes
The head pharmacist has been patient, helpful and understanding every time I've needed prescriptions filled. It's like night and day compared to the location I went to before.
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March 2023 by Richard P.
This location of CVS Pharmacy reminds me a lot of the location near my home that closed at 62nd and Allisonville Road. Located in a fairly popular strip center, this is definitely an old school CVS. You've got a single sided, manual glass door that is far from wheelchair friendly. As you enter, you can't help but wonder if you're entering a slightly newer version of the Indiana State Fair's Hook Drug museum. I did notice the employee at the cash register was friendly and helpful with customers. I did not encounter pharmacy staff as I primarily wanted to check out a couple things while I was in the area. If you're looking for a CVS with all the current bells and whistles, look elsewhere. There's no clinic here and aisle spacing is old school and barely ADA compliant. Selection is limited compared to most CVS locations, though as a neighborhood CVS this is probably just fine. Needler's Fresh Market is in the same strip center and between the two you can probably get what you need. I did like that they have two self-checkout registers here. One was open when I arrived. I also liked that you could pay with cash literally down to the penny. I ended up only buying two Arizona energy drinks with a bill under $2. I literally paid with change and thought that was pretty cool. It was also easy to look up my CVS rewards card. Ultimately, this is your basic CVS. It's good for the neighborhood, however, you'd be insane to drive out of the way to get here. It's old school, quaint, incredibly worn, and yet likely doesn't get enough business to justify an upgrade. As this is an older location, accessibility issues would likely keep me from returning very often as there are simply too many better options around. However, for local needs it's just fine.
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February 2023 by Jeff T.
It's our neighborhood CVS and I love its quaintness and convenience. It helps complete the neighborhood. If you're looking for an all-stops CVS, this probably isn't the location for you.
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January 2023 by Sandra D.
I get the impression that the employees at this pharmacy location do the minimum. They don't ask whether or not your information should be updated or add a phone number. Also, their attitudes stink. One technician arguing with my husband that he has no prescriptions on his file and another technician verified he did have a prescription. Good grief. I have seen two pharmacists at this location, but the younger one is very nice and helpful.
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December 2022 by Therese Helmy
My experience is one of the best with this particular CVS at 126. Madison is very kind and helpful. She really cares which makes the all the difference. Thank you so much
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October 2022 by Rich T.
CVS website states the location is open to 10pm and pharmacy is open until 8pm. I enter the store at 7:59pm (time on my phone) and the pharmacy technician is helping a client. I said oh good I made it right at 8pm. The technician says with an attitude that they're technically closed as he register says 8:01pm and is nasty. I say no problem and leave the line. I then call Walgreens to transfer my prescription right then. The manager was locking the doors. Again, the website says they're open until 10pm. I'm be transferring all family prescriptions from CVS to the Walgreens near my home. I will no longer be shopping there as well. This location has being going downhill for years.
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April 2022 by Chris Costidakis
Google says it closes at 10… but they were closed at 6:04. Manager comes to the door and with an attitude says they are closed and that they always close at 6 on Sunday. I told him well that’s not what Google says. He said it’s been that way for a while now. When I told him you guys should probably change that on Google, he said not my problem and shut the door. Thanks. I have a sick infant at home that needs meds and this is how I’m treated.
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April 2022 by B O.
Pharmacy staff is rude and sometimes downright hateful. I saw them almost have an elderly couple in tears. Don't get between them and lunch.
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February 2022 by Kail Weinrich
CANDY ,I not a rc car and it broke after I threw a soccer ball at it but was still ?
