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December 2023 by Jenny Wang
I bought one item by mistake and next day went to this store tried to return it. When I got inside the store, saw no return clerk in return desk and a long line of people waiting checking out. I ask one clerk if she can call someone to return desk help me return but she refused to and very rude pointed to the end of the waiting line. When so called manager came to return desk , I complained about it. She said if you complain she won’t do return for me and call cops. Worst customer service in this store. I have donated many things to this store before but no more.
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December 2023 by Ryan Robson
This store is clean and well organized.
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August 2023 by Emily Ross
The way the manager does business at this store is extremely disappointing and just plan not right. I found a Michael Kors wallet and Kate Spade purse tagged at $4.99 each. I go to check out and the lady calls over a manager and she said she will not sell the items to me at this price bc of the brands. She had the audacity to blame it on HOMELAND SECURITY and said they needed to be authenticated first. What a joke. I do not believe for one second that they authenticate every bag that comes through here. What she was upset about is missing an opportunity to squeeze more money out of the bag. Lame excuse.I have had a similar situation happen at the Nora location and the manager who was checking me out told me they had made a pricing mistake, but since the customer had seen it already, it was their policy to give it to me at the price is was tagged.The racks of Coach bags for $24.99+ in marginal condition that are 10+ years old by the cash register is laughable. I go to several locations around the Indy area and do not see any other Goodwill stores having an overpriced rack like this. All their shoes are very overpriced as well.I will never shop at this location again.
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August 2023 by Ang Bagwell
Just brought a whole covered trailer of donations to this store and the intake “worker” couldn’t even be bothered to stand up and help my retired dad and I unload. We will be making donations elsewhere from now on.
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June 2023 by Larry Davidson
I like to browse, always plenty to look at
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May 2023 by J F.
They do NOT have fitting rooms.... And if you BUY AND return an item, you only get STORE CREDIT! What an awful policy. Yikes.
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April 2023 by Leo
One of the best Goodwills I have ever been to! They do overprice men's brands such as Nike and Under Armour , however they seem to overlook actual designer brands that come in, pricing them as low as $4.99! If you know your designers, this is the place to shop !
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April 2023 by M Davis
Prices are stupid high, especially furniture. Didn't you get all of that stuff for free??? ??♀️
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March 2023 by Stephine Chandler
Good prices and helpful and friendly employees.
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February 2023 by Tiffany paris
Overpriced .. full of great items but most prices are price for new items !! Don’t waste ur time too expense
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February 2023 by Hannah Brannaka
Been coming here for years, they're usually well stocked. Unfortunately their prices are much higher than they used to be, you can only get in-store credit for returns, AND you can't try things on anymore, but I think those are corporate Goodwill decisions. I've heard the prices at this particular place are higher than other Goodwills, but I can't confirm because I haven't gone to other Goodwills in a whileI will probably be looking for other thrift stores to go to
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November 2022 by Sandra D.
Not a lot of variety things. The store, however is tidy and organized. I just wished they had more home decor. During my past visits, have seen plenty of glass vases or jars. But that's about it. Nothing seasonal. Just very few.Edit to add: the employees here are awesome, especially Taty who is always so pleasant.
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September 2022 by Tina Barnheart
The store's presentation was disappointing. It's clear that rotating merchandise wasn't a priority. Mixed sizes with attires, broken items on shelves, and cluttered displays.I wonder if Goodwill has experienced reduced sales after marking things up quite a bit, and removing incentives for seniors. This store was located in Carmel, Indiana.
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August 2022 by Katelyn Riederich
Tati deserves a raise. Okay, that’s all:)
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June 2022 by Stephen Grayson
Found what I was looking for! If you keep on looking you can find what you're looking for. Good Will is great!
