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September 2024 by John Mavrikis
Rude staff
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June 2024 by Smaranda Winters
The worst bank! Wish I would have never had signed up for this and now I'm stuck due to a loan! Every other bank I have notified you, is nice, polite, always helpful! Not this one! They have like a point system for their clients, gold star if you are a good little boy and red dots for bad bad little boys! This bank does not notify you about your account even if you have notifications on! No overdraft protection, no polite and nice customer service! They would fight you over a over draft fee than to do the right thing and help a customer! Any other bank would give you a grace period if something happens or is more understanding that errors happen! But imcu lives off of 32$ fees! That's probably why it isn't gone yet! There is nothing that they let you do online everything is don't like 30 years ago! I selected this bank thinking it's solid and old school nice and polite and helpful but I guess the good old days are mean and don't value customers! I would not recommend this bank to anyone!
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January 2024 by Patrick Mikusky
Emily (Carmel Branch) and Andrea (Downtown Branch) were amazing to work with. They made the loan process quick, efficient, painless, and smooth.
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January 2024 by Dawn Boehlke
Indiana Members Credit Union is very accommodating. The staff is extremely helpful and very nice.
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January 2024 by Marni Leek
The team at this branch go above and beyond everyday! Not only for their members but, also for their neighbors in business. Emily is a delight to work with and always willing to help!
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January 2024 by Zachary Stiles
I worked with Alex and had an awesome experience. I would recommend.
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January 2024 by James Shrock
Always excellent service
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January 2024 by Karen Roos
Scott (IMCU West Carmel Branch) is always so kind, patient and helpful. He is absolutely terrific!
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January 2024 by Soma T
Alex is awesome always very quick and friendly
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January 2024 by Corey Passmore
I just bought a new vehicle at a dealership and I felt the interest rate was higher than it should have been, despite rates being higher. I called into the Carmel branch at IMCU and spoke to Emily. She asked me a few questions and if to save time I wanted to do the application over the phone. Within 3 minutes I was approved and on my way. She asked if I could come in to finalize the paperwork and sign a few things. This was hands down the best overall experience I have ever dealt with and Emily worked with me during the whole process.Excellent experience, will be brining all my future loans to IMCU.They also were 2% lower on the interest rate than the dealer was able to extend.
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January 2024 by Treice Ann
Emily Klei gives the best customer service. She listens and is very knowledgeable.
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December 2023 by Drake “drak3m3” Henderson
Emily was great!
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October 2023 by Eric Kittner
Emily Klei is amazing!! She helped me with my auto loan and it was painless and easy. I recommend her for any of your auto loan or credit card needs!!!
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October 2023 by Lauren K
I switched my bank to IMCU 3 years ago, and I’ll never switch banks again!
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October 2023 by Abbi Cassady
Emily is great to work with! She truly cares about her members and strives to help them reach their financial goals.