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March 2025 by Irlain Arriaga
Well, this location is great if you have a Kohl's account or Kohl's cash already. Also an interesting location for Amazon returns and it's close to many other shopping centers. Now, for the rest of the experience.
I was constantly looking for an associate, but any time I tried walking up to one, they'd walk away or ask some other clientele if they needed assistance. Even when I was standing in areas for long durations of time, certain departments were just barren. I don't wish to say I was ignored, but it's how I felt.
Some of the shelves in the men's areas of the store were poorly managed and in disarray, making it difficult to find things in my size.
I did manage to find 2 of the many items I was looking for. Walked to the register. Yes, register. Not registers in the plural sense.
Lastly, when it was time to purchase, I was prompted with the typical prompts of establishing an account. I declined and then the cashier asked if I wanted to set one up. Again I declined and they kept trying to pitch it to me another two times.
KOHL'S, as surprising as it is... No means NO! Didn't realize I'd have to remind a business about consent.
After the aggressive sales tactics, and realizing that they were making me repeat myself unnecessarily, I simply told the cashier, "Thank you." With a big fat smile on my face and walked out.
I take it that the location is hurting for new foot traffic, returning customers, or new members signing-ups.
What could have been a whimsical 5 minute sesh turned into a 35 minute Easter Egg Hunt with no prizes to boot.
I'd probably wait for the location to do it's, 'Going out of business' event to get some good deals 👉👉
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March 2025 by Sharon Horton
Very clean. Well stocked. Sales & clearance are added bonus.
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March 2025 by Lisa Brandenburg
Bruce was an absolute gem who helped me navigate my Kohl's cash, which I thought was less than what I actually had. It's a much longer story and nobody wants to hear it, but the important thing is, he talked me through my options and I'm so happy with my purchase!
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March 2025 by Elizabeth Cruea
Great sales, excellent service
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March 2025 by Carla Endicott
Customer service was fantastic.
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March 2025 by Roberta Thomas
Great sale C
Clean organized store.
Staff were happy and pleasant in helping customers. Graham made great efforts in keeping the check out moving and was so
pleasant. So it was a positive experience and
made my day.Great job Mr Graham!
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February 2025 by Leyder Ness
Excellent sale on shoes. Fifty percent off on many selections.
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February 2025 by Mike Medinsky
Kohl's offers a fantastic selection of clothing, home goods, and more at affordable prices. The store is always clean and well-organized, and the staff is friendly and helpful. It's a wonderful place to find everything you need!
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February 2025 by Kim Napier
Heather went above and beyond to help me!
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February 2025 by Mary Ann Burke
Chloe did a great job. Was friendly and courteous
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February 2025 by Christine Hodgin
Melissa is the kindest check out associate and I appreciated her greeting!! Needed that smile that day.
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February 2025 by Loathsome Whistler
Much improved since my last visit, 3-4 years ago. All departments organized and easy to shop.
Very impressed with the staff. Friendly and helpful!
A nice shopping experience. I walked out with a few more purchases than I intended. I initially only went there for an Amazon return.
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January 2025 by mireyvic joselin bermudez medina
Excellent service from the employees and Graham
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December 2024 by gwen wagner
Great experience
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December 2024 by Mike Williams
A lot of holiday sales!