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December 2023 by Ashley Gallaway
Nice and clean, good size spread and the staff will always help you find something online!
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December 2023 by Kimberly Peters
Please change your hours on the internet to reflect your actual store hours. Here it says 9a-9p when you really open at 10.
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June 2023 by Ruby Baker
I don’t usually leave reviews like this, but I feel like someone needs to stand up for this stranger… yesterday I was standing in the checkout line behind this young woman. All of a sudden the cashier (her name tag said Amy) just started yelling and berating her about a coupon?? From my view, the customer wasn’t doing anything or saying anything hostile, but Amy kept making rude comments the entire time she was standing there. I could tell everyone else in line felt uncomfortable. I actually put my things back and left before I reached the cashier. I hope that person had a better day after that interaction and maybe Amy needs a nap…
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June 2023 by Kurt Beard
This place hasn't changed. Men's and boys clothes are more expensive than girls and womens. Line is slow and long.
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January 2023 by Missy Burnside
OMG! Went into the store to kill time until meeting a friend for dinner. Found 1 skirt for $3.97 and another for $4.97. Then I found 2 pairs of jeans for $5.97 each. Clearance prices are incredible!
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January 2023 by Max Deer
We used to love Old navy. No more! The credit card company is a scam to get info and use it against you. I tried to add my son to my card, they wanted a copy of birth certificate, SSN & card copy. Copies of other things in his name. Work records . It's a store card people not the military. Its not a home loan. Plus its under a parent. We are done with your company front &afiliates. This violates our privacy to an extent in its circumstance. Also, only forieners were answering calls at call center out of the US with our 8 calls. All too sketchy to me and unnecessary for what we were doing. If a store with hundreds of locations can't afford to keep its business in the US somehing is wrong.just saying.
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January 2023 by Russ Olnick
Clean and well kept store. However, the returns cashier was rather rude and curt.
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November 2022 by Naveen Kumar
Very neat and great. Super customer services. Varieties of selections available. Location is excellent for walk
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October 2022 by Kat A.
I wanted to make a return with a receipt. Some tag on the inside was missing, so they didn't take it back. I went there twice. Receipt is all that is needed to make a return EVERYWHERE. The leggings were not even worn. The OLD NAVY IN CLAY TERRACE IN CARMEL INDIANA SUCKS BIG TIME. I will not be shopping there again. Ps: The return was within a week.
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August 2022 by Chris Patiño
Lovely as always, very nice staff, very quiet store, so clean and organized. We love this Brand so much.
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August 2022 by Char Char
Hi! There’s only three parking spaces in front of this store. Why would you reserve two of them for curbside pick up?! Seems like one curbside pick up would suffice.
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May 2022 by Stephanie Osenkarski
I wouldn’t even give this store a star if that was an option. The clothing racks were so messy and poorly maintained that it was nearly impossible to find pants in my size. When I asked for help and let an associate know that I was having trouble locating my size, her response was basically “oh well, we’re understaffed.” She nor anyone offered me help in the store whatsoever. You might as well take your chances ordering from some other place online because the service here was just rude and unhelpful. I know they probably don’t get paid enough to care because this generation sucks in general and has no pride or work ethic in what they do at all because they think they’re entitled to $25 an hour when all they do is stand around and do nothing.
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March 2022 by Christina B.
The best location I've been to by far. Other locations are just chaotic sometimes. Everything was clean and organized and the cashier was fantastic. She was so friendly and cheerful, she truly made my day just a little better.
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January 2022 by Brad Thurber
Wasn't able to find any tall clothes to fit me in the store
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January 2022 by Wolfgang's Mom
No one wears a mask here. People standing around instead of helping at the register.
