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February 2024 by Judy Brooks
Awesome place for party supplies. I was able to get my sisters ballons for her 60th birthday. The staff was professional and helpful and friendly...Ordered it the same day and waited my sister loved them...
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December 2023 by illona lipovsky
Not much Christmas plates etc
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November 2023 by James
Consistent place for party-starting materials! Party City is an exceptional one-stop destination for all your party and costume needs. With a focus on Halloween costumes, Party City stands out as a top-tier choice for costume shopping. Their selection is vast and diverse, providing an extensive range of options to suit every taste and age group.One of the most impressive aspects of Party City is the quality of their Halloween costumes. The attention to detail and craftsmanship in their costumes is evident, ensuring that you not only look the part but also feel comfortable while doing so. Whether you're looking for a spooky ensemble, a classic character costume, or something more unique, Party City delivers on quality without compromise. The fabrics, stitching, and overall design of their costumes are outstanding, ensuring that your Halloween experience is memorable and enjoyable.What truly sets Party City apart is the wide variety and assortment of costumes they offer. From the latest pop culture trends to timeless classics, Party City has it all. You can find costumes for children, adults, and even pets, making it a true family-friendly destination. Whether you want to be a superhero, a historical figure, or a whimsical creature, Party City has you covered.Not only do they offer a broad range of costumes, but their accessories and decorations are also extensive. You can find everything from wigs and makeup to props and party supplies to complete your Halloween look and create the perfect spooky atmosphere.The in-store experience is equally impressive, with knowledgeable and friendly staff ready to assist you in finding the perfect costume. The aisles are well-organized, making it easy to locate the costume you desire.In conclusion, Party City is an exceptional choice for Halloween costumes. The quality of their costumes is top-notch, and the variety and assortment are second to none. Your Halloween celebrations are guaranteed to be a hit when you choose Party City for all your costume needs.
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October 2023 by Brandi Hagerty
I went in at 11 (store opens at 10) to get a balloon for my son’s birthday tomorrow morning and was told it would be an hour and a half wait. I was just getting one balloon. We’re busy the rest of the day taking him to the Indian’s game. If you have that many balloon orders for the A.M. employees should get to the store to blow them up before the store opens, so that you can help the customers coming into the store. Disappointed for my 3 year old tomorrow.
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June 2023 by Sonia T.
Terrible customer experience. Every time I go to a Party City, I leave disappointed and frustrated.
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May 2023 by Mia Solazzo
for starters the email for my order pickup details gave me the clay terrace location, which I didn’t know was demolished. so i was driving around to find where my order actually was. then I go to the balloon services and one of the balloon’s wasn’t inflated like I requested. the girl inflated it for me. but when I asked if the balloons come with a weight she said no its a separate purchase and the register at her counter doesn’t charge. which could really save time for the customer bc then the line was so long and i had to leave because I was already running late. I feel like you guys could capitalize on the ones who forget to by the weight by having a register ready to go at the balloon services counter. i had to struggle with the balloons to my car with no weight or a bag over the balloons. not to mention the hat I bought for the birthday boy didn’t work (light up) the girl at the counter quickly moved on to the next person. not good customer service. and it’s already expensive enough so to have a bad experience is really disheartening.
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March 2023 by Kristen Selm
I stopped in to get a balloon for my husband’s birthday. I needed 1 balloon inflated and they would not do it…they said it would be 2 hours! I have NEVER placed a balloon order for 1 balloon. It would have taken 30 seconds to inflate 1 balloon. Staff was rude. Poor customer service.
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March 2023 by Ansari . M
Good shop to buy things for any party.Odd thing is that they don't accept return without the receipt.So giving 4 star
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December 2022 by Anne Fraley
I came to pick up some specific party supplies. This store was out of what I wanted but Kendra took the time to check other stores for the needed supplies! I was so thankful for her kindness!! Thank you Kendra for being so kind!!
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November 2022 by Mike B.
This location is spectacular. I love the new store and layout. The balloons are now self serve and the employees helped me out with my balloon order. These two employees Daniel and Larkyn helped me pick my balloons and made them quick while I was in a hurry. I would give this store a 10 stars if I could!
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October 2022 by Alan Schultz (Homes by Alan Schultz)
Great variety of party items for about any occasion. Clean, bright store!
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October 2022 by Lindsay F.
Bit of a struggle here. I purchased my mylar balloons from a different Party City store but was told that store didn't have helium so I should check out the Carmel location. They did have helium, so I put in a balloon order and picked up the weights and helium balloons and all the things at this location. But when my husband picked up the balloons, only 2/3 of the bouquets were there! I immediately called because I was close to tears because balloons for a 3-year-old birthday party are a big deal and we had to leave town right away for the party. The person on the phone told me there was nothing they could do over the phone, and I'd just have to come in another time and request a refund. I finally made it back a week or so later (not a very convenient location to my house) and had to explain the whole story to the confused employees (to their credit, they tried their best) but because everything was missing in 1/3 increments (e.g. 1/3 weights, 1/3 helium balloons from a pack, 1/3 mylar balloons from a set, etc.), it made refunding them very difficult. Also, just curious where my balloons went?? No one ever found them. Anyway, we figured it out. It was super annoying. I hated doing all that work to drive over to get the helium only to not get all of my balloons and have to spend way too long communicating to employees.
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August 2022 by Heba Mannaa
Used to be my favorite go to balloon and party shopping place, however this time my experience was not good at all. I bought a $25 balloon pack of fortnite and it deflated in a day (before the b-day even) i took it back and they replaced it with another one that did not even last a day !! I had one from the dollar tree in the same room and got a day earlier - it lasted over a week ! I felt it was such a waste of money and not planning to buy anything helium related from party city again
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August 2022 by James Hall
So much cool stuff here. I didn’t realize what all they had until I went in there. Obviously loads of balloons and themed party things but also costumes, colored plates and trays for food, costumes and accessories. Really a pretty neat place! This location is much better than before when they were at Clay Terrace.
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May 2022 by John Utz
The store had a lot more to offer than the the Fisher's store
