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March 2024 by Anita Adkins
I love the cut and the way my dog is treated which results in her being happy when I pick her up. Jessica is awesome!
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December 2023 by Gloria Nicholas
My dog, Cookie, had a great grooming
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December 2023 by Lesley Dial-Pierce
Brooke is always so kind, patient and loving to my dog!
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August 2023 by Hannah C.
We've had nothing but great experiences at the Petco in Carmel off 116th. Our most recent one is no exception. Brought our pup in for a nail trim and Bunny was so accommodating. She helped us through some paperwork mishaps, as well as an issue in the system. She was patience with me and my pup, which I really appreciate.
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August 2023 by Sheila Powell
Thank you for the excellent service for my pet
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August 2023 by Gracie’s Mom
Bunny did an excellent job grooming my 2 dogs. They came home smelling great and very happy. The
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January 2023 by Trevor D.
My wife and I were looking to get Sully a last-minute grooming appointment before seeing the vet tomorrow. We called Petco in Carmel and they were able to get us in next-day! We took him, explained that he had two mats on his chest that we've tried to work with with no success. Amanda, his groomer today, gave us the 'I'll need to go shorter on the matted areas' talk, and we told her we understood but we'd still like to leave him as 'fluffy as we could'. 4.5 hours later, we walked into a SHAVEN dog!! His whole body is shaven with random patches of longer hair scattered throughout (as you can see in the after photo). AND they nicked his skin several places, leaving visible sore red spots that he will not leave alone. After shaving his body and chin, I guess they thought it would be best to barely touch his face. The only area they felt the need to leave fluffy is around the mouth (great choice for his hygiene, ya know?)I would say this cut is worth a zero star review (if one existed) except that the lady at the register also felt the cut was not near what we asked for, and she comped the entire cost. She is the only reason I feel like justifying the one star I left. Overall, we will NOT be visiting Petco for pet grooming or shopping needs again.
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January 2023 by Susie B.
Brought my labradoodle Simon for grooming on Sunday Jan 15th. For several days after he licked his thigh endlessly. After looking, we found he was nicked at the appointment but no one told us. It's been over a week and still bothering him. Would have been nice if they had told us what happened. No more visits to Petco for grooming!!
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December 2022 by franny h.
I've been trying to find a DIY Dog washing station or a Self Serve dog wash in carmel or near carmel and I found Petco and another one that I already went to and didn't like. At first glance, Petco's Self Serve dog washing station honestly doesn't look very well kept. They didn't have any aprons which I honestly didn't really mind, the bath was dirty and the water took very long to get warm. My dog was shaking because the water was so cold but I couldn't wait any longer as the grooming part of Petco was closing in an hour. The water did eventually get warm tho! For 20$ I think it was a bit too expensive because I went to a really good DIY dog wash place and it cost about 10$ but it was unfortunately closed down. Honestly this place would have been fine if the water didn't take so long to get warm. I don't think I've ever reviewed a place because I feel like reviewing something is just out of spite but this time I think this would help someone else to maybe find another place instead of this one or it could help to know to come early to wait for the water to get warm. In the end, I got my dog bathed and thats what was needed. The store itself is nice and the staff were nice to us but I just didn't like the cold water that's it! So if you're looking for a DIY dog wash in carmel this one may be the best you could find. (PS- I couldn't find a way to schedule thru their website or phone call but the baths were not in use so I could just walk in)
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December 2022 by Andrea K.
All the workers are very friendly here! We love stopping by with our pup for some socialization. We also did the training class and it was very helpful. Definitely recommend!
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October 2022 by Diana Curts
Bunny was a great groomer for my nervous but gentle xena. Great job
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August 2022 by Kimberly Blane
I had quite a few issues with Petco the last couple of days (not the store's fault at all), and today was a doozy as well (again, not their fault at all). However, Taylor and Zoey were so kind and accommodating. I was near tears when I called and they both just gave such wonderful customer service, on the phone and in the store. I really appreciate the great customer service from these two hardworking young ladies. Thank you for being available on a day like today.
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March 2022 by Melanie P.
We use Petco in Carmel for our fur babies grooming needs. We always use Brooke. She loves each pup and it shows in her work. Our boys don't mind going and they are so handsome when we get them back. Thanks, Brooke!
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January 2022 by Sophia L.
I adopted my kitty from this location. The program they have set up is incredible -- volunteers live close by and come to help you get to know any of the cats you're interested seeing, helping you to pick the right one for you. Only leaving 4 stars because it's been understaffed a few times leaving me waiting in line for a while. Otherwise, no complaints!
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January 2022 by Jane Howard
Excellent grooming work on my pup. Never re-schedules - always ready to go at the appointment.