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February 2024 by Kevin Nelson
Clean store with a friendly staff
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January 2024 by Keena R.
5pm on a Tuesday, at least 3 groomers in the salon and none do nail trims! Seriously!?!!
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January 2024 by Clara L.
we usually come here for our dogs grooming but after our last visit, we won't be returning. we have a poodle whose hair grows quite fast and we typically do get her hair cut every 3-4 months but we were a little late this time. we go for our appointment, and the receptionist immediately scolds my mother for the length of our dogs hair and also lectures her on the mattes behind her ears. (which we understood) the receptionist said next time, she would turn our dog away and call the vet to take her instead. completely rude and proceeded to tell my mom the extra charges in hopes we would just take our dog back and say never mind. 3.5 hours later, our dog is totally unrecognizable and she has nicks on her ears from how close they shaved her and they barely clipped her four front nails. our dog was playing with our other dog today and they cut her back nail at an angle and her nail split in half to the point of excessive bleeding and pain. i believe i scheduled our appointment with Allie M. but i don't recommend ever coming here. salon staff is super unfriendly and will only accept dogs with easy hair to cut.
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January 2024 by Jeffrey Jarvis
Great selection of all things cats under one roof.Start your cat's needs here.
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January 2024 by Savanna Kearney
They have all kinds of things like food for pets, toys for pets, they have some animals that you can buy, and you're allowed to take your pets inside with you.
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January 2024 by LB
I normally love this PetSmart but recently every SINGLE time I go in they are out of crickets. At this particular visit they not only didn’t have crickets but they didn’t have superworms, wax worms, hornworms, nothing! What exactly am I supposed to feed my lizards? Get it together. Then the cake topper is the two employees. One working fish & reptile that I couldn’t even hear because she was mumbling and wearing a mask. The second was a snoody cashier that told me to have a nice day as I was walking out because I hadn’t said anything. Welllll, probably because your service absolutely sucks rocks.
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December 2023 by MidwestTraveler
They have everything you might need and more for bringing home a new puppy. The staff was also very helpful and suggested and provided coupons for discounts on items I was already purchasing. The ticket prices looked slightly expensive but I went on Black Friday just by coincidence and was very pleased with all that I got and the quality of it for what I spent.
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December 2023 by Luke Reks
Great supply of everything needed for pets. They also have dog trainings and dog grooming a which I thought was great. It was a little messy and felt gross but I understand how hard it would be to maintain a clean environment with so many animals coming in and out. Would recommend for pet supplies.
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December 2023 by Marie Taylor
Love, love, love this place.
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November 2023 by Vis Challa
The dog grooming was horrible. They nicked our dog at so many places. So we took our dog for the medical check up. The vet assessed that the dog was cut at multiple places ( ears, back legs) etc. Avoid this location.
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November 2023 by Jay Jay
Not a bad place went for dog food and cat food price was higher than I normally pay
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November 2023 by Jayme Martin
Very friendly staff, always have products stocked that I need, and very clean store! Love being able to take my cat in with me on days she wants to leave the house as well ?
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November 2023 by Customer D.
I couldn't believe how rude and unprofessional the team is. I was 10 min early to my appointment and they were extremely rude and upset I was early. I have never had rudeness inflected that way, the girl taking my dog called my puppy aggressive and biting - when she was just licking her and being a puppy. Then she had the audacity to say that if she aggressively bites during her service, she will be terminated from being serviced here. I informed her she is a puppy, and she's never ever have shown aggressiveness or bit anybody. I understand that she has to explain rules and regulations, but how come that was never said to me the last two times I came to visit and also there's a way to say things, and how to treat people . I am giving them a 2 star because my actual groomer was awesome and so sweet! I hope this review will help management train on customer service !! Unfortunately, we will never take our animal here ever again, even though I love the gal that groomed, my dog.
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October 2023 by ellynn levin
Brandon is so amazing and always makes Channa look beautiful. I highly recommend him!
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September 2023 by RealtorClaireAnne Aikman
standard petsmart with on site grooming and nice crew.