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December 2023 by N Smith
I like being a Black card member at Planet fitness, but some gyms that I visit when I travel are below planet fitness standards. The equipment in their circuit workout area is outdated and needs maintenance. I didn't get a very good workout at this facility. My recommendation is to update the equipment.
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December 2023 by Alex Rodgers
One of the better planet fitness locations for sure and the people are all kind.
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December 2023 by Ian Briggs
If your idea of going to the gym is not to train, but to sit around whilst on your phone, then this is the perfect environment for you. This place is a safe haven for scrollers, texters, FaceTime freaks, influencers and any one who spends more time on their phones than exercising.Each Gender has their own speciality of non workout activity:Men: Complete a full set of Reps and then 3 minutes texting and choosing workout emojis.Women: Start exercise, complete 1 rep, start videoing fans, then complete 1 rep, continue with video and repeat cycle until exercise is complete.These people can always be found on popular / high demand equipment i.e. Smith machines. They are experts at hogging the unit for hours, only to be replaced by another full time texter.No point in complaining to staff at check in either. They either too busy on their phones or not paid enough to interrupt people busy texting.I use PF all over the country and they are all the same. This brand should change from being the 'no judgement' zone to 'No danger of a workout zone'Anyone vaguely interested in a half decent workout, should try any other gym than Planet Fitness or go at 3 in the morning.P.s. Should Planet Fitness read this and sort this issue countrywide, it would probably be the best gym chain for the money. Shame that this problem is part of PF's business model.
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December 2023 by Joseph Zakhary
Machines are old but during non peak hours are typically open. There is like one or two people that hog the machines and never clean after they use them and apparently staff is not able to say anything to them. Most of the staff here is very happy and helpful. There are one or two that you feel like you are bothering there phone time whenever you ask for assistance.Convenient since it's nearby would definitely go to another PF if there was one 24 hours and with newer machines.
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October 2023 by Cheese
That one white lady doesn’t realize people sneaking in until a black one with a member ship forgets to scan there tag
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October 2023 by David van Hoose
The Carmel, IN Planet Fitness is great, the staff is helpful and the location meets my needs.
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October 2023 by Joseph Lewis
Very clean and well maintained facility. Showers, changing room, equipment that actually works.
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August 2023 by Melissa Perry
Joined a couple of months ago. So far the staff have been attentive and helpful. The people at the gym have been nice. The machines that I have wanted to use have been in great working order. Just what I was looking for. It is a great improvement from my previous gym!
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July 2023 by Whitney W.
Horrible Dirty. Do not care about the customer. Lots of theft! Including my own of $600
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June 2023 by Alyssa K.
I really like this gym, besides the few people who don't understand gym etiquette (leaving their weights everywhere, bumping into others etc). However, there's machines that always seem to be out of order and remain that way for weeks. The second hamstring curl machine has been out of order for a couple weeks now. The kickback machine as well. The ab machine was also out of order for a few weeks. It always seems like things are out of order but are never actually fixed. The staff is really nice and laid back though. There's also an air vent in the women's bathroom that looks as though it has never been cleaned, the dust on it is insane.
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May 2023 by R B.
Thinking PF was a trashy gym with all the wrong clientele, I avoided this one for a while and stuck to expensive gyms like Lifetime. Lifetime kept raising the rates without anything new to offer for it, so I finally left and checked out this PF. The staff were informative and polite, with zero pressure to purchase anything (which is a huge plus in my book). I ended up purchasing a black club membership, and enjoy the benefits so far! (But seriously, why does a fitness center have tanning beds?! )This location has a few separate rooms, which is nice if you want to workout with a little more privacy. Everything in the main room all faces the front, which can be a little intimidating. My two complaints are:- There's no scale in the restrooms. I have goals I want to track and having a nice scale at my gym would be desirable. - The crowd meter on the app is always at one or two bars (out of ten), no matter how busy it is in person. I went in on a two-bar evening and it was PACKED. Please fix this!- Some free weights would be nice. The bars on the track aren't good for benching.
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April 2023 by Ranford Roper Jr
Great facility. I came here post Marathon to use the massage chair.
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March 2023 by Dan K.
I can manage my membership electronically but can't cancel it? I have to either physically go to the gym or send in a "letter" to cancel my membership, really? They don't have any issues taking my payment electronically each month
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March 2023 by Andrew S.
16 year old, one to join planet fitness. We signed up on the app and it said that for the first visit a parent would need to come into the location and sign a waiver. However, when we arrived at the location, the representative at the counter said that no waiver beyond the app was necessary. Fine. Despite paying for the initial membership fee with my credit card, the app now is requesting my checking account number for a monthly debit. I asked the same representative if I couldn't just use a credit card? He he said because the member was a minor have to use my checking account. We didn't want him charging different things on my credit card. Which, of course is a lie he made up on the spot. Not a great way to start a fitness relationship by lying to your customer's face on the very first day !
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March 2023 by tamala kapale
I wouldn’t recommend this location if you’re a person of color. And I felt like I was gained up on and I was under surveillance the entire time I was there. This is just how I felt . I am an African America women who just wanted to work out . And I was watched by a certain person the entire time ready to say something to me. So I wouldn’t recommend it I didn’t feel safe and I won’t be coming back
