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March 2024 by Carol
Long term customer - great place
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March 2024 by Mary Alyne
Thank You James! You were a big help to the local Girl Scouts
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March 2024 by Matt McGreal
James is great quick transaction great place to store.
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February 2024 by Genesis Duran
James was super helpful and efficient.He was able to help me with my situation, and the office was very clean. The procedure was very easy. I highly recommend this location.
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February 2024 by Mallory Klausmeier
James is the best, super helpful! Great experience getting in and out of the location. Would def use again!
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February 2024 by Mitch Funk
If you live in Carmel this should be your storage go to. Excellent in every way: economical, clean and secure facility with excellent & friendly help.
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February 2024 by Mindy Hanson
Easy quick process. Friendly staff
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February 2024 by Jesus Alarcon
Bill is the most helpful property manager I’ve ever met, thank you!
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February 2024 by Robert A Mesa
James was very cordial and professional when I inquired on a storage unit.
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January 2024 by W. Shawn Conway
I've been a customer of the Carmel Public Storage facility located at 1099 North Rangeline Road since August, 2021. Kevin was the original Property Manager, now followed on by James and Bill. My experience with each of them - from move-in, to now moving out, and with Public Storage online, has been exceptional. Most recently, I have chosen to relocate to Southern California. James has been especially helpful to me coordinating PODS, the pick up of donated items by St. Vincent de Paul Thrift Store, along with coordinating with my eldest son for a proper turnover of the unit. I can't thank James (and Bill), and Public Storage for the quality safekeeping of my belongings as I made a transition in my career and life. If you're considering using a storage facility, please visit the Carmel Public Storage facility on 1099 North Rangeline Road - they'll treat you right! Best regards, Shawn Conway (30+ year resident of Carmel, IN)
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January 2024 by Ed Parks
I rarely take the time to review a company or its service. And when I do, it usually turns into a vituperative attack. I have been a customer of Public Storage in Carmel, Indiana for ten years. The facility is fine, and I have had few issues, but such places, these days, are everywhere and usually at a more reasonable rental rate than Public Storage. Since Abby left this facility in 2014, the N. Rangeline Rd. P.S. has been managed by little more than a warm body. But recently, I had cause to meet James Y. concerning an issue. I could not have been more impressed by James Y. He is an innovative, efficient, personable, customer-oreinted individual of the highest order. James' service to me was exemplary. Public Storage has something special in this young man, and I urge them to do whatever it takes to keep him around. The five-star rating is due to, you guessed it, James Y.
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January 2024 by Jonathan Quintanilla
This is a much better storage unit experience than Extra Space storage as the units are substantially more well maintained and the units are far more accessible. I was able to move a box truck full of items incredibly fast and easy with the ramp that leads right into the main lobby.Also, wanted to shout out Karen, who was an AMAZING rep and helped us with every facet of the move-in process. She's wonderful to talk to and is very helpful. If you're looking to move-in I highly recommend interacting with her!
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January 2024 by Reilley Baugh
RODENTS - highly wooded area! Beware!!!Please consider renting from somewhere else. This location is surrounded by trees and the units are not sturdy enough to keep out rodents. The ceiling of my unit containing all of my belongings was broken into by a family of mice. The damage cost me over $3000, along with over 80 hours of sanitizing every item I own because it was covered in feces. Unfortunately, the people at Public Storage don't care about you and are protected by contracts, so you won't receive anything if this happens to you. Not only did it happen to me, but others at the same location. The employee working at the time told me this was not the first time this has happened due to the location being surrounded by trees. Please learn from my mistake and save yourself the time, money, and energy that all of us have wasted who have been impacted by the rodent infestation at this location.
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December 2023 by Ben Smith
Unbelieve experience. I feel like I was a king with the service of excellence I received from James yantas. You have a rock star in him.
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December 2023 by Deyssi M
I came to this place, and I was approached by James. He was friendly, polite and listened carefully to my questions, and very patiently answered all of them. James was so professional that even took the time to walked me around the different available storage units. He is an asset to your Public Storage business. Based on my experience with James I have recommended this place to friends and family. Thank you James!
