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November 2023 by Robert Hildreth
I called from FL their listed phone #, and Michael, the manager, answered. Needed some documents sent to a FL branch, he had them to a FL branch in like 5 min. I have never been inside the branch but it is hard to believe the reviews accurately reflect their service. Thanks for the prompt and courteous service.
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August 2023 by Jane Sullivan
The worst banking experience I have ever experienced in my life and can't wait to get out of this bank
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August 2022 by Tina Houser
Great location and customer service. The staff was great and very helpful. Thank you :-)
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April 2022 by Jonathan Cross
Have been with them for many years. They do a good job with their banking app and providing options all around Indianapolis. They have always been friendly when in the lobby or going through the drive-thru.
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March 2022 by Gertrude Timkovich
If it was possible to give negative stars, this branch would receive 5 negative stars!! This bank is horrible, and their tellers are rude. We have (soon it will be "had") a business account there. Went to make a deposit of $167 using 2 hundred dollar bills. They refused to give the change back!!! They said they do not return change on business deposits--deposit amounts must be exact change!! Who ever heard of this!! We will be changing banks.!!
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September 2021 by B.L T
They denied my cash deposit because it included 2$ in quarters. So now I'm making deposits with another bank, with a free coin machine. Walked away and not looking back.
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June 2021 by Rebe U
Totally unprofessional staff. They don’t keep their appointments.
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January 2020 by benmouaz zaki
Western union is a quick service to send or recieve money Everybody does it quicker Never been asked about my driver licence ++++++ passeport work permit ????? U supposed to take this service from ur bank pls
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August 2019 by dav Smith
I would stay away from these banks their customer service is terrible and they seem to be completely incompetent with managing money and transactions. They seem to only be focused on NOT TALKING to their clients and just picking up the next account. WOW! how can they survive?
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February 2018 by Zeke Morgan
It is impossible to call a branch. All of their listings - Yelp, Yellow Pages, White Pages, Google, etc. all provide their "Green Line" phone number. If you call that you're forced into a 2-level phone tree. If you try to get to the "operator", you're forced to enter your SSN. Why on earth does Regions Bank (the bank I'm going to close all of my accounts at today) prevent its customers from reaching the people at the bank that they know, i.e., the branch employees? Customer service must be #99.
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February 2018 by David P.
It is impossible to call a branch. All of their listings - Yelp, Yellow Pages, White Pages, Google, etc. all provide their "Green Line" phone number. If you call that you're forced into a 2-level phone tree. If you try to get to the "operator", you're forced to enter your SSN. Why on earth does Regions Bank (the bank I'm going to close all of my accounts at today) prevent its customers from reaching the people at the bank that they know, i.e., the branch employees? Customer service must be #99.
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December 2017 by Lone Rider
Hard working people who deserve respect from their customers. And don't always get that respect.
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May 2016 by Kathy Orellana
Can not provide the personal customer service I had at Hazel Dell and cannot follow thru with request causing a disaster in my bank account...I cannot stand banking with this bank anymore if this is what I have to put up with
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May 2013 by Jared Herbert
I swear their customer service gets better every time I come here
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December 2011 by Anthony King
This is the new branch that replaced the 148th and Greyhound branch.
