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March 2024 by Sav Bailey
On 3/20 the manager on duty around 6:15 was superb with her customer service and team work. I appreciate it! I was treated with professionalism and respect and she did it with a smile. Kudos! Sorry I didn’t get the name of the manager.
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March 2024 by Ashley McGinnis
Every time I order takeout from this location I swear not to do it again, and then months later I end up doing it again! so here we are with my food was ready I’ve been sitting out here in the to go order for over 20 minutes waiting for a text message. I finally get out of my car and there’re my food is sitting on the rack And I pick it up and take it to my car and my food is cold and my sauces aren’t even in the bag.Have no idea how long my food was sitting there but after I get my food and go back to my car, I get a text message, saying my food is ready. It’s cold with melted ice in all my drinks!
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March 2024 by Denis Duffy
We showed up about 9:30 with what was supposed to be a party of 8. That's 30 minutes before the kitchen closed. We were seated right away, and our server was more than helpful and gracious. She made sure our order was placed before the kitchen closed and took very good care of us. We only ended up having four in our party, but we're very thankful for such a positive experience that late.
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March 2024 by Eric Hall
“Your business is not what you sell, it’s who you serve.” Robert E Farrell. I love TR. I’ve been to many across the US. I order the same thing every time.For the first time, I was told no by a manager. Just a simple request. Add Cheese sauce to my Broccoli. Simple.I was told that they could not do it because they would have to do it for everyone. Hmm? So do it for everyone. Yes…do it fort everyone. Release the cheese…I’ll pay extra.After the waitress was rough with us. I called her by name and did my best to be friendly. But no eye contact, as little interaction as possible. No rolls.I knew was going to be a difficult meal and experience so we left. Drove to Kokomo TR. ordered the exact same thing. Guess what? They did it without any push back or explanation.I suggest the management staff of the Carmel TR read “Give ‘em The Pickle” by Robert E. Farrell.
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March 2024 by Gloria Rios
We had a new server but she was so
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March 2024 by Pat Long-Wu
Steak was supposed to be med well, no season got it and was very well done, took it back after a little over 15 min. They came back apologized for the wait cut it was fine but had season on it, they wanted to do again I said no , person I was with was finishing dinner I ate part of mine. Manager came over, she was very nice and took my information and e-mail said she was going to email me for 2 dinners for next time. She emailed me with $20,00 a little disappointed.
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March 2024 by Rich Betz
Busy with a new waiter.
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March 2024 by Mary Kate
Great food and great service!!!
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March 2024 by Doug Richardson
The pork chops with peppercorn gravy are the best on the menu.
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March 2024 by Tony Montgomery
Got a 14oz ribeye that was delicious!
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March 2024 by Wesley Garst
This is by far the best Texas Roadhouse location in Central Indiana. The taste of the food is on point.
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March 2024 by Sean Shank
It was closed. I took it personally.
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March 2024 by Bethany Kauffman
I wish I could give our waitress more that 5 stars. She was amazing and great at what she does. This location is absolutely the best road house we have ever visited.
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March 2024 by Trent Wheeler
We love this location. Had great service today. Rae was my server. My food turned out exactly how I ordered it! The management team in my experience is great as well in resolving any issues that have happened in the past as well.
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February 2024 by Brent Vanderwielen
Typical Texas roadhouse. Slower service than usual for no one being there. We were seated quickly, but our order wasn't even taken for drinks till 30 minutes later. 1 hour for our food order, and we were ready to order when she took our drinks, but claimed she didn't have time to take it that at that time... By the time we left it was 5:30 we arrived around 2:45. Wish they didn't hire all high school servers who the manager hits on the whole time. You know....So someone was around to take an order or deliver food...
