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January 2024 by Hind Salih
They are next door to my current home, so convenience played a factor on me going there the first time, but definitely it is not what kept me going.I do my appointments around my lunch time, and they make sure all the services I need are done within the time I have available.Definitely they got themselves a loyal client.
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January 2024 by leslie blair
Loved my pedicure! Very nice people, very thorough and salon was clean!I will be back
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January 2024 by S Powell
Great staff, very quick and friendly! Loved my pedi, my girls had a great time.Pedicure price: $41
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December 2023 by La La
I just got my thanksgiving nails done alice is the one too go too she is amazing an very talented .
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November 2023 by Carlee Unland
Great nail salon would go there again
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October 2023 by Kelly Wire
Super easy to schedule an appointment and no waiting. Pedicure was especially great and reasonable prices.Services: Acrylic nails
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October 2023 by Jasmine Woodruff Bost
A wonderful experience! They took their time and gave great attention to detail. Sterile tools and pedicure baths. Fantastic customer service. You get what you pay for, and I will gladly pay a bit more to have the fantastic quality that was provided today.Services: Foot massages
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October 2023 by Sara Cooler
My mom and I were looking for somewhere in Carmel that didn’t charge an arm and a leg to get previous polish removed and a new set, and this is the place! It’s a little disappointing with the layout that I couldn’t be with her while I got my fingers done and she got her toes done, but that’s a typical nail salon for you. After having a great first experience, we wanted to go back to get our nails redone and they had to guess profile for me and knew exactly who was going to be doing my nails when I booked. I’ve been getting endless compliments at work on my nails and I will forever go back to Zen Nails and Spa:) (PS if you like a neutral or light pink color, you should try the #3 dip they have)
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August 2023 by Rachel Johnson
After 2+ years of going to Meagan, I had a dip on a Monday and by Sunday the polish was cracking on every nail and chipping off in large chunks. I figured it was maybe defective nail polish so I called and explained and they gave me a slot with Connie. I chose a different color, fearing that was the issue, and was shocked to be charged $65, FULL PRICE! I tried to explain the issue again, but the staff argued that it was not a fix because I used a different nail color. On top of that, Connie had taken a large chunk out of a nail when she was rushing with the dremmel, and when I told her the shape was off, she said it was my nail. So I guess this place will take my $65, and could care less about losing a client.
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June 2023 by Angela Ward
Came here for the first time today with my partner and my brother who has special needs. Everyone was amazing and so kind and the services were perfect! We will definitely be back here again! I can't tell you how impressed I was with their services and how nice everyone was and patient with my brother. I am very grateful ?Service: Pedicure
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June 2023 by Tyler Jamieson
We had a great time here, and the staff was so helpful, and they did amazing with my brother, who has down syndrome. They took their time with him, and he had the best time and really liked the massage chair!
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May 2023 by Sarah Williams
I've been going to zen for a year now. It's my favorite place to get my nails done. I've been to Connie and Eric both great at conversation and nails. But Alice has been my girl since last July, she is so sweet, detail oriented and caring! She's a great nail tech and human! Every employee at zen has been nice and welcoming. I definitely recommend! I recommend making an appointment and try to find a nail tech that works for you. You should have no problem! They are typically able to get you last minute appointment for minor flaws or breakageI got my nails done an hour before taking the photo. They are so cute, thank you Alice!
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May 2023 by rineh fathy
One of the worst nail experiences that I had. Absolutely hated my nails. My nails are uneven, not cut even tho I said I want to cut them a little bit. After they told me 15$ upcharge for the design they wanted to charge me 25$. They did gel buildup service and didn’t tell me it will be extra charge until it was already done.(my nail tech from another salon doesn’t charge me for it, so I didn’t know there is a charge for it) I will definitely not be coming back here
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May 2023 by Lynn R
They were quick, thorough, professional but friendly. Well worth the price and distance from my house. I would definitely recommend them to everyone.Service: Acrylic nails
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April 2023 by Jessamyn Ambler
My pedicure went fine but the dip powder was incredibly rushed. She didn’t get all the gel polish off before starting the dip and I can see the other color underneath on some of the edges of my nails. They also started chipping off in 3 days! I expected much more for the amount of money spent on this dip powder. I won’t be returning.Services: Pedicure