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January 2024 by Tim Moles
Great customer service!
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October 2023 by Krysten Webb
While they seem to be under staffed a lot. Tony was amazing! 6 people walked in at once and he had us all taken care of in a more than great timely manner considering he was alone. He was knowledgeable, kind, considerate, and thorough.
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December 2022 by Brianna Vellender
The manager Q and Jess were super kind and helpful today! They got me an amazing deal when I told them I was interested in switching from Verizon to AT&T. I will definitely be going to them in the future!! Highly recommend!!
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December 2022 by Rachel S.
Waited for an hour, wasn't even addressed, and when it was finally our turn they said they won't sell you a phone unless you put it on your bill. Either way, when a customer enters the store they should be addressed or asked what they need so they don't waste their time sitting around waiting for the one employee that works there to be available.
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October 2022 by Beth C.
We went into this att store to set up service and buy a new iPhone . The service guy said they don't sell phones and that we needed to go to a corporate store to buy . Very odd, you would think they would want to sell you a phone . Went to Best Buy and they were happy to sell us an iPhone .
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August 2022 by Justin S
Store closes at 7, and at 427pm this store had this sign up when I pulled up. Waited an hour no one to be seen. I hope they had a great dinner at least
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July 2022 by Joe Poteete
Frank was amazing! Very efficient, knew all the information that would be needed to port my account over to AT&T before even starting the process. I was in and out with new phones and a new account set up.
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July 2022 by lynda gill (Lynn)
Kat was very friendly, answered all my questions and helped me order a new phone. Although no phones at the store she helped me trade mine in.
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June 2022 by L. D.
Save yourself 2 trips and get true information anywhere else. Lied about capabilities of devices. Overall, never left this place happy with service.
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February 2022 by Karen Stowers Williams
Q is very knowledgeable, friendly, and quick. Today was the best experience we've had with AT&T!
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February 2022 by Jallisa Jones
Q handled a busy crowd so we’ll. She was very professional, kept me and the other person waiting up to date on what was going on and how much longer it would be. Continuously thanked us for our patience and was very informative. It was about an hour in a half before I was even seen but because she was so kind I would have waited longer. She was also amazing with the knowledge of the products. She definitely needed help that day but she did an amazing job. Thank you Q for your amazing service.
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February 2022 by Lainah Heeter
Stopped in yesterday to get a new phone and was helped by the the store manager, Q! She was so helpful, knowledgeable and efficient! I walked out a very pleased customer! I would high recommend this location to anyone! Thank you, Q, for your amazing service!
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February 2022 by Mike Vellender
I went in for a screen protector. Q and Jess were great help. They were very nice and run the store very well.
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January 2022 by Brianna Peternell
The manager Q and Jess were super kind and helpful today! They got me an amazing deal when I told them I was interested in switching from Verizon to AT&T. I will definitely be going to them in the future!! Highly recommend!!
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January 2022 by Jeff Quilici
That’s right folks!! The Cedar Lake store has a new Mgr!!! Yeah, as the previous guy was “challenging”, to be kind.Ms “Q” is the new Manager and couldn’t be more helpful, cordial or knowledgeable. What a breath of fresh air!Now, don’t think you’ll find gobs of iPhone 13’s in stock but I was told 4-6 weeks and I got mine in 3 days! Not saying “Q” had anything to do with that quick delivery but really, try her for your next upgrade!
