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November 2023 by Mark M
Recently bought the FX9 P4 after seeing a fellow member at the shooting range with one. Ordered the Canadian version 4.6 inch barrel A very solid gun highly recommended. Everything feels high-quality. Also inquired about spare parts. Emails were answered within minutes not days ?? CANADA LOVES FREEDOM ORDINANCE ??????????
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August 2023 by jeff russell
Had 3 yrs of flawless service from my fx9 .then had sum ejecting problems ,a kwick call to fx to set up an appointment an adam took it , 20 mins later its fixed , thanks adam an fx , u guys no how 2 treat ur customers i luv my fx9 pistol 2. 5 stars For the staff and the products.
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April 2023 by Gye Nitta
Top notch service! Bought an FX9 16” barrel about 5-6 years ago, never registered my gun for warranty. Went to the range on 2/19/2023 and my gun was not operating correctly, so I sent my gun in on 2/24/2023 and one week later my gun is fixed with new parts. No cost for shipping and parts. FREEDOM ORDINANCE ! Can’t say enough good things about their quality and customer service.Mahalo -Gye
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December 2022 by Tony White
I'm a dealer as well as an owner of 3 of their firearms. By far the best AR 9 on the market for the price.
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December 2022 by Blue Line FA
Absolutely AMAZING company. Customer service is second to NONE!!I will def doing business with Freedom again. Plan to hopefully become a dealer for them and will gladly push and endorse their products without a second thought. These days it is very rare to come across a company that goes above and beyond to help a customer the way they gave. Especially when the issue had NOTHING to do with the company or product itself. It was an issue that was out of their control and caused by “user error/abuse”, but Mike, David, Michele, and the Freedom crew went above and beyond to make the situation BEYOND satisfactory. Amazing people… amazing company… amazing products!! Cant wait to deal with them professionally.Thank you AGAIN!!
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December 2022 by Jose Alvarado
as a marine with several fire arms ...my fx9 is now my favorite home defense weapon. great quality and I use it more than my AR15. good job guys!
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December 2022 by David Adair
Purchased the fx9 8". Runs like a champ. Misplaced the owners manual, sent an email to freedom for replacement. Next day received email with an attachment, pdf of manual. Also asked if I wanted a hard copy and I said yes. Next day tracking info came.Best service I have ever gotten from any company, thanks again Michele
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September 2022 by Blue Line F.
Absolutely AMAZING company. Customer service is second to NONE!! I will def doing business with Freedom again. Plan to hopefully become a dealer for them and will gladly push and endorse their products without a second thought. These days it is very rare to come across a company that goes above and beyond to help a customer the way they gave. Especially when the issue had NOTHING to do with the company or product itself. It was an issue that was out of their control and caused by "user error/abuse", but Mike, David, Michele, and the Freedom crew went above and beyond to make the situation BEYOND satisfactory. Amazing people... amazing company... amazing products!! Cant wait to deal with them professionally. Thank you AGAIN!!
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December 2021 by Becky Wing
This is a great place to get all your ammo and guns. Friendly employees. Awesomeness!
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December 2021 by JAMES MCGLONE
I DON,T LIKE TO COMPLAIN BUT THE CLEAR MAG THAT COMES WITH IT NEEDS TO COME FROM ANOTHER MAKE. I DON,T KNOW THE MAKE. BUT IT DEGRADES A VERY OUTSTANDING WEAPON. THANK YOU,JAMES MCGLONE
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December 2020 by Phil Garrett (PsychoPhil)
Excellent customer service. No BS, just support for their product. The issue I had was resolved in a week and I was back on the range.
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December 2020 by Adam Roberson
Outstanding product backed by friendly and knowledgeable customer service. Exceeded my every expectation. Thanks Michele and mike!
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December 2020 by Brent Littlepage
Top notch customer service.
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December 2020 by Daryl Lynch
Sent in my FX9 for service and was amazed at the level of customer care. They immediately started evaluating the concerns within 1 day of receiving my firearm and fixed everything under their warranty. They event sent a video of the gun test firing after repairs/upgrades. Couldn't be happier with the firearm and the customer service. I definitely recommend freedom ordnance and will be purchasing more from them in the future!
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December 2020 by Dylan T
Do not buy their products the quality control and materials are cheap even for the price ranges they are selling their products at. Received one of their products with a small chunk of metal missing out of the inside of the upper receiver sent it to them to be fixed all they did was grind it down slightly and send it back to me. Now my charging handle does not even stay in place when firing due to the receiver wearing out where the charging handle catch is at. Not to mention the cross threaded and crooked muzzle brake that they refuse to fix claiming they did not install it. Have owned their product for less than a year now with maybe just over 500 rounds through it. DONT BUY
