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February 2025 by Joe Johnson
We live in the vicinity of this facility......we are downsizing and looking to temporary storage.......but the security gate has been open for the past 3 weeks. Soooooo much for being secure........we will take our money elsewhere.
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October 2024 by Dale Mattingly
Security is exemplary I guess is the one good thing but changing locks on my unit and then denying it , locking people out of the facility after 9:00 not useful , no office personel present for half or more of the day and the phone personel denied me that I had a unit couldn’t communicate adequately and was of no help wasted two and a half days before I could resolve issue including 6 trips to the facility that couldn’t accomplish a thing
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October 2024 by Francine Bond
Thank you Phil for your patience while I kept changing my mind about the size of your available units. Thanks
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October 2024 by Daniel Frazier
Used to like this facility, but now that Public Storage owns it I am displeased and not satisfied... I can't tell you how many times my rent has increased over last years since they purchased it, but making my head spin and is ridiculous, especially when shopping for alternative locations.. as soon as I can manage I am relocating away from here. This last month it went up another almost 60dollars... Ridiculous...
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August 2024 by Doug Broady
Rebecca was awesome
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July 2024 by Kristy Mathis
Rebecca was great and friendly and a lit if patient. Thank you.
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July 2024 by Jared Portukalian
Rebecca was very helpful and knowledgeable about rent a space. Thank you.
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July 2024 by Abraham Stucky
Sarah was amazing and she helped me with everything that I needed for that day with setting up a storage unit. Absolutely loved her attitude with everything I asked for.
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July 2024 by Hadley Beck
Sarah was so helpful in helping me find a good storage unit for me! She was amazing
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June 2024 by Kevin Sitch
Red Dot Storage seemed so convenient. We had two storage units. One had items stolen from it and even though we bought the insurance, they refused to pay us. We filed a police report. We asked RDS to pull up the camera footage that was 10 feet away from our unit. They refused and said that we would need a police warrant. We received the warrant a month later and when the police asked for the camera footage, RDS said that the camera was broken. The customer service was out of the country, so just beware that if you have any problems, you are on your own. Very disappointing! I lost my trombone I had since grade school , 2000 watt generator and $500 worth of hunting gear. We are not sure what else is missing until we go through all of our boxes. The insurance claim said we didn't have the serial numbers for the stolen items? Really, who has time when moving to write down serial numbers. I suggest you install hunting cams if you do decide to use Red Dot Storage.
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May 2024 by Haylee Spitznagel
Sarah was very friendly and kind when helping with my move in.
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May 2024 by David Smith
Claude was great to deal with!!! very helpful.
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May 2024 by Jessica Brown
Sara was super friendly thank you so much
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May 2024 by Vickie Garbrough
Sara was very helpful with my storage needs.
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May 2024 by Stacey Pierson
Had an issue today with the door on my unit becoming jammed and Sarah came to the rescue! She was patient, kind and so helpful! We were able to get it fixed and closed before the storms rolled in. Thank you for your professionalism and kindness, Sarah!
