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February 2024 by Jason Reed
We just ordered 3 footlongs and are all VERY disappointed. I've never paid so much for so little. Are you guys low on meat or do you just like stealing from your customers? I'll take my business to Sellersburg next time.
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January 2024 by Happy pasta
They gave us the wrong order, when we went back for a replacement i got a completely rude attitude. Never going
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December 2023 by Sarah Creeke
I have tried to go to the location 3 times now. And every time I can't get anyone to come to the speaker drive through. I even pulled app this time to the window and waited 20 minutes and still nobody came to the window. I understand if you're short handed, but this is a huge inconvenience to the customer. Just simply put, a sign in the driver's stating to come in. Not make us wait and wonder what's going on
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December 2023 by Sayla Ray
Seems clean. Only issue ever had was employees not understanding what i wanted to order even though order it online for pick up often. I just order online now and pick up in store to avoid confusion. Always get it right that way.
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December 2023 by David Coulter
I've ordered from this location twice via the app, and I'm convinced that either they can't read or they just don't care, because neither time did they get my order correct. Yes they offer to remake it if I return that day, or even the next day. It shouldn't be that way, the subs I've chosen are nothing special, why can't they get it right if I order off the app??
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September 2023 by Dominic Morse
I was at the store yesterday and my services was great! I believe Sean is the guy who made my sandwich! But other than that I’d have to say I’m very dissatisfied with the store, it was very nasty on the store there was even a hair on the counter. There was a guy that had very bushy hair and no hat and he also kept hitting his vape pen in the front on the line. I asked what his name was and I believe his name was Brad, only people who had name tags was Sean and the females in the store the other to guys had no name tags so I wasn’t about to catch there names. One lady Linda I believe is how you spell her name had to be asked to clean because she was just standing around doing nothing. I’m not happy and I’m not sure I’ll be back unless they can get staff under control and the store cleaned better.
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September 2023 by Ashley Converse
I was excited about the new location but after going there twice. I probably won’t go back the workers are rude and act like we are a burden. I miss the old subway bring those nice workers back.
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September 2023 by Tonya Gully
Half the time when I order through door dash my order is wrong . When you order through door dash they just give you what ever they feel like putting to get her and not want you actually ordered.If they can read the need to get glasses or go back to school and learn how to.Parking: No
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July 2023 by Kayla Dixon
I had been to this location several times before, but after tonight I will not be coming back. I don't know if this woman was a manager or the owner but she was super rude. We had questions about their policy with coupons, as we understand every location is different, but this was my first time using coupons there. She had an attitude with us asking questions, and when my passenger was asking a question to ME, she had the audacity to say over the speaker "Don't talk to me from the passenger seat!" He wasn't? She then tried to pass the mic off to another worker to assist ......and when my passenger had other questions, the first lady actually interjected and kept getting more rude about having to answer multiple questions, and when I asked if they by chance had veggie patties, she yelled at us that she doesn't have them, or order them, at this location. I drove off after that and I won't be coming back. I'll just go a little further to the one on patrol rd or the 24 hour one further into jeffersonville.
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July 2023 by Naeim Torkian
The new location is awesome. Same great service beautiful setup
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June 2023 by Tiffany O'Leary
Loving the new Charlestown location for Subway! The drive thru is super convenient and quick! I have never had any issue with cleanliness in the store and the workers are polite and quick! Can’t beat it for a good club sandwich ?
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June 2023 by Teisha Christiansen
So glad they are moving. Hoping the drive thru keeps them busier. The food usually tastes good, is prepared quickly and cleanly. Service friendliness and efficiency depends on who's working, how many customers they have and if there are customers that are known.
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April 2023 by Michael Portwood
The new sub lineup is decent. The Outlaw and the Monster are both pretty good.
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March 2023 by Brennan
When I was in your store today, an employee immediately came to assist me and was very kind. She was about 5'4 she was a young woman whose name was rubbed away on the name tag. She was very sweet and service was really nice.
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March 2023 by Chace Whiteman
Me and my son came to get sandwiches around 6:45 or so and the young man with blonde hair came into the lobby and was displaying violent behavior and hitting signs while yelling at the young girl working in the back of the store and the behavior he displayed worried and upset my child and myself and it ruined the dining experience he should get a handle on himself and not yell at the other workers and customers I will never return and will inform my friends and family to not come to this location until i find out he is fired?Kid-friendliness: Horrible borderline dangerous
