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September 2023 by Kelly Gardner
Super sweet and helpful! I just purchased a battery from them, but they helped me exchange for the correct battery when it wasn't the right one. Excellent customer service! If I need work done on the car going forward, I'll definitely consider coming to them.
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August 2023 by Karie Voeltzke
This review is long overdue! I was driving on I-94 and stopped in Chesterton, Indiana on my way home from Chicago. I live far away. I backed out of a parking space and my car suddenly started making a horrible noise! It was after 5:00 p.m. I started calling local mechanics and of course nobody picked up the phone, except for one shop, but he said it was too late to see me that day.I found Jim's Auto Maintenance And Repair online and called them. They were open till 6:00!They generously said to come right over. (I could drive fine going forward). They could see me immediately. By the time I got there it was quarter to 6:00! They could have made a ton of money off me, very easily. *But they were honest.*Doug the Mechanic was wonderful and patiently listened to the horrible noise my car was making. He assessed the situation, I took his advice and I got home safely. I highly recommend them for their honesty and patience. If I ever do have another problem, God forbid, I would go to them.I thank God that these were the people that helped me. The woman on the phone was patient and great, too, because I needed detailed directions. Thank you again Doug and Team!!
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July 2023 by Michael Buder
Honest and fair priced. Everyone is extremely helpful
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June 2023 by James Armstrong
Great mechanics, quick, honest and knowledgeable. Highly-qualified, and highly recommended!
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February 2023 by ronald keneson
Trustworthy and Nice place. Price was fair. I would gladly bring my car to them again.Service: Exhaust
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January 2023 by Squatch Watch
Broke down on a road trip. Called Joe's towing and he recommended Jim's Auto. They were able to get my vehicle back on the road. Definitely pleased with the work.
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November 2022 by Peggy Thomas
Very professional and efficient! Great customer service! We’ll definitely be returning customers. ⭐️⭐️⭐️⭐️⭐️Services: Auto engine diagnostic
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October 2022 by Nicole Leonard
The staff here is incredibly helpful and friendly. Inspections are $60 and they offer a senior(65+) discount of 10% off. They do their very best to get you in quickly and work around your schedule. I highly recommend them!
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September 2022 by Jim N.
Needed work done on my car, a few times, Jim's has always been helpful to solve the problem. Always a good response!
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August 2022 by Jennifer Klug
I have been getting my vehicles repaired at their facility for over 30 years. Their dad is retired now. They are great, honest, and respectful. I recommend them to everyone.Services: Brakes
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July 2022 by Justin Shepperd
Very nice people to deal with. Will certainly take my car back in the future.Services: Oil change
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June 2022 by Barbara Henning
I have taken my cars, kid's cars and friends cars here for 25 years. They are A+ people with A+ service. I cannot say enough good about them.
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March 2022 by Curtis C.
Doug.kim.and Jr great family owned business know the way to treat a customer right no hidden charges treats everyone like they have known you for years took it in for struts and found out it was something else thanks guys you the best
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March 2022 by KENTRELL Gill
Very nice and down to earth atmosphere. I was satisfied with their work and I will be going back to Jim's again.They get the job done and will help you figure out what's wrong with your cars and trucks.
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February 2022 by Lynn Jaynes
I have used Jim's on a couple of occasions and they have helped me both times with my Jeep Wrangler. Doug is very helpful and professional. I will continue to have my cars serviced by Jim's and highly recommend. The staff was very friendly too.. Thank you, LynnService: General repairs & maintenance
