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February 2024 by J Costa
Drove to this business to purchase moving boxes. Signs on business door indicated that business was open but door was locked. Clock-type sign on door indicated that staff would return at 2 pm. Returned to business at 2:35 pm - doors still locked. Called business - no one answered the telephone. So much for buying local. Looks like I am driving to Valpo to buy the boxes from a big box store.
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August 2023 by Gen Q
Cheryl was amazing she was very helpful and patient.
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June 2023 by Florian Steciuch
Excellent service. Vehicle was ready as promised. This was the third time I rented from this location. Always satisfied.
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March 2023 by Jean M.
Top notch customer service!!Rented an enclosed trailer for moving belongings to Seattle. Prompt efficient service was welcomed as we faced loading the trailer by ourselves. Ray was waiting in front of the trailer to get us hooked up and on our way after a quick processing of paperwork!!
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December 2021 by Katy M.
It's okay. I am not throwing shade by any means. My biggest issue is the self rental system they use. I followed instructions and still had to go inside to rentI'm a tech savvy person and honestly they could do with stream lining the self rental service MUCH better, make it easier, faster, less frustratingAlso the drop off place had both open and closed signs in the window, where to park the uhaul was not clearly labeled either.All in all its just. Okay-ish uhaul can do so much better but with little competition I doubt they will
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June 2021 by Ivan C.
Friendly staff what it makes the world of difference on the rental experience. I rented serval times in this location and I haven't experienced any issue of any kind.
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March 2021 by Stephen Gunzenhauser
Highly recommended
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August 2020 by Mary H.
Worse communication !! Not sure who runs this Company , 1 minute they have a truck, when you get there to pick up, oh they say we just rented it to someone else!!!! Who does that!!!!When you call weeks ahead to make sure the truck is reserved for you. They tell you it is..... then they rent to someone else!! Shame on themBEware!!!!
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August 2020 by Karina Q.
Staff was VERY helpful, friendly, efficient and it was all SAFE! There were screens separating guests and staff, sanitizer at the door, sanitized pens. Reserved online and saved time. VERY happy I chose this Uhaul partner.
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July 2020 by Craig F.
U-Haul customer service in San Clemente took the time to locate a hitch for my 1996 4x4 Truck, they kept me informed and worked me in their busy schedule. Their mechanic then worked around the custom bumper I had installed to make it work perfect. It took twice as long as it would have taken if I had on the standard bumper but he did it with a smile and didn't try to charge me anything extra. The guy cleaning up the yard while I waited impressed me with his work ethic and was happy and friendly. Nice to see someone thankful and enjoying their job in these difficult times. It was a Sunday so I couldn't thank the manager at the time, but if you read this I want to thank you and your crew for being so nice and informative. The three people I mentioned couldn't have been nicer or more professional. Can't wait to use my new hitch to put the used boat I just bought in the water. Thanks, Craig F
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February 2020 by Sherri S.
I was renting a trailer to move my son to Omaha, only to get there and find the truck I rented from Enterprise had a locking pin on the hitch and no key! (I even paid an extra fee for the rental truck so I could use it to tow!) I couldn't get any help from Enterprise, but I sure got help at U-Haul! Aviv went out of his way to help me. He arranged a truck from U-Haul at a very reasonable rate and saved our move! I don't know what we would have done without his help It's been a long time since someone went so far out of their way to help a total stranger. He not only took care of the whole thing and calmed me down when I was on the verge of hysterics. Thanks Aviv - you are the best!
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February 2020 by Brandon Weiss
Awesome staff and a very quick process to get your equipment and be on the road. I even needed a hitch for my pickup and they were able to provide one for an amazing price. Another thing I needed was an adapter to hook up the lights to a trailer and they had that also. I would recommend using them if you ever have to move something. Thanks Uhaul.
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December 2019 by Shandra J.
DO NOT RENT HERE!!! Should have listened to the other poor reviews! I would give zero stars if I could. Made a reservation one month in advance only to show up to a note on the door stating "manager is unexpectedly out sick." Thank you for not planning ahead to cover your absence and wasting an hour and a half of our moving day.
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August 2019 by Diana Gustafson
Nice place to visit at least once.
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August 2019 by Dave W.
I recently moved from Chicago to Colorado, and I have never been treated so well! My truck was clean, ready when I needed it, and the check in was simple and convenient- I would highly recommend this site for any rental needs!
