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August 2025 by Brian McCarron
Your Verizon Sales Associate, Vanessa, was exceptional, provided outstanding assistance, and KICK BUT customer service. The type of service that keeps customers forever...m
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July 2025 by Robert Fonseca
Had an issue activating a phone i purchased online from Verizon Business. It was a weekend so customer support was closed. I needed that phone activated. It took several back and forths but Jordan was eventually able to get it working for me. Thanks Jordan. You were patient and persistent.
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July 2025 by Rieanna Robert
What can I say, had a really rough day and lost my phone, was really worried as I didn’t have insurance on the phone and no way of replacing it. Jordan and Vanessa found a solution that worked for me and ended up only costing me 250 bucks. Very pleased with their problem solving and customer service skills.
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July 2025 by Sekanu
Jordan and Vanessa were wonderful and fun to work with, got me in and out with my new phone and even got me a free 4th line for my son’s Christmas gift!
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July 2025 by Scott Schnabel
Jordan was great to work with. He made the purchase so easy.
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July 2025 by Sabrina Bos
Jordan was really great! I was having some issue with my phone and it turned out the digital sim just needed to be replaced. He was patient and friendly, and most of all fixed my phone in minutes. Thanks Jordan!
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July 2025 by Tiyler Manuel
A great store with knowledgable and attentive representatives.
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July 2025 by Phoebe Plomaritis
Had a very good experience with the staff at this location. Jordan was informed and very helpful and professional. Thank you for helping out Jordan, deeply appreciate it!
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July 2025 by Jeremy d
Jordan is the man really helpful and professional!
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June 2025 by Jessica Vick
Great employees! Had my issue fixed in a matter of a couple minutes
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June 2025 by Justin A
I would like to take a moment to recognize and genuinely commend Vanessa, a sales representative at Verizon, for her outstanding service and professionalism during my recent visit. From the moment I walked in, Vanessa greeted me with a warm, approachable attitude that immediately made me feel like more than just another customer. She listened carefully to my concerns, asked thoughtful questions to understand my needs, and provided expert guidance without ever being pushy or sales-driven. What stood out most was her ability to translate technical details into clear, helpful explanations. I came in feeling unsure about which plan or device would best suit my usage habits, but Vanessa broke it all down with patience and clarity. Her knowledge of Verizon’s offerings was impressive, and she walked me through options that were not only cost-effective but tailored to what I truly needed.
Even when faced with some logistical hiccups during activation, Vanessa remained composed, solution-focused, and transparent throughout the process. She followed up to ensure everything was working correctly and that I was fully satisfied with the service. In a time when genuine customer service feels increasingly rare, Vanessa’s authenticity, expertise, and integrity truly made a lasting impression. She reflects the very best of Verizon’s brand values, and I’m grateful to have had her assistance.
If there’s any internal recognition system at Verizon, I hope this message helps highlight Vanessa as an invaluable asset to the team. She absolutely deserves it.
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June 2025 by Kevin Weiss
Vanessa was great!
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June 2025 by Xiomara Weiss
Vanessa Ponda was amazing kept everything simple while saving us money!!!
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June 2025 by Jason Plonka
Derek was awesome, very helpful
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June 2025 by James Robertson
Gordon at the Chesterton Verizon store was just fantastic. I had a very complicated situation and you very patiently worked through all the difficult details. Just a fantastic experience.
