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March 2024 by Kerry Begley
I made an appointment for highlights and toner with what I thought would be a trim & style.I was told by Aurora that it didn't include the trim & style and she had no time for trim & style.She did blow dry my hair.I am very unsatisfied with this hair appointment. I have been visiting the J C Penny hair salon for years.I had to go to a Fantastic Sam's to have the trim & style.
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December 2023 by TheSpringMood
Kayla did a very good job blending the colors in my hair, my husband and I love it! I recommend bringing a picture or two to show it to her and she`ll replicate the hairstyle you want. Now my hair looks natural with beautiful highlights.
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January 2023 by Myra Carpenter
Kayla gave me the best haircut I've had in a long time - and the color was spot on!Services: Blowouts
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October 2022 by Penny Sullivan
Leslie gave me a great Perm! I enjoyed getting my hair done at Penny's! The staff is very nice and pleasant, and they really did an awesome job. I got a great cut and a beautiful perm. I highly recommend J.C. Penney's Hair Salon!
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February 2022 by terrie strickland
One of , if not the Worst trip to a salon I ever experienced. The stylist??? and I use this word loosely was horrible. My color was Not what I wanted and she cut a HUGE gap in the back of my head....AWFUL SERVICE !!! And it was WAY overpriced. Need to close the shop up with hair people like I experienced...Service: Hair coloring
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August 2021 by Carmen Cowherd (herdofcows2017)
No one answered my call or door. Tried 3 times, on different days. Finally ordered the products I needed offline. Maybe they're closed for Covid. Can't get customers if you won't answer the phone or door. Sign stated to wait there your stylist would come get you. ? I don't know
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February 2021 by jennifer larison
Amanda the hairdresser is amazing always makes my hair perfect.
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February 2021 by Carmen Cowherd
No one answered my call or door. Tried 3 times, on different days. Finally ordered the products I needed offline. Maybe they're closed for Covid. Can't get customers if you won't answer the phone or door. Sign stated to wait there your stylist would come get you. ? I don't know
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January 2021 by Super mom Amy Hazen
My kids love the lady's and they did great. We waited for a while but that tells me that don't want to rush. I like them
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September 2020 by Sheila Stewart Sanford
I called to set up a hair appointment on 8/28/2020. They ask what service did I need. I said a wrap set. The scheduler (Emily) ask me, “what is that? Is it with rollers. I said you mean to tell me you don’t know what that is. That’s on your style list. Emily said there is only one person who can do that style and she’s not here. Can I call you back. Emily calls me back in 15 minutes only to tell me that the stylist won’t be in until Monday. Now mind you it’s Friday. I proceed to tell Emily I get off at 5:00 p.m Emily the scheduler tells me I don’t know what to tell you. I very politely told her. I’m not understanding why that is on your list, and only one stylist can do that style. Very unprofessional. This is the JC Penny located in Clarksville, Indiana. This is The easiest hairstyle that anyone can do. No rollers or curling irons, just was and put person under dryer. I never utilize this facility, and never will.
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August 2019 by Wildcat Hazen
My kids love the lady's and they did great. We waited for a while but that tells me that don't wan6to rush. I like them
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January 2019 by Shelby Z.
I've never really been a huge fan of JCPenney, but I like to do a quick browse when I have the extra time. Sometimes I even find things that I really like. However, I feel like their clothes are not the best quality, but are a cheap price. I do occasionally find things that are a bit overpriced and would probably never buy something that isn't on sale here. They do have a Sephora, which (I think) would make it the only one in Southern Indiana, so it's nice to have that there. I feel like JCPenney has been going downhill over the years, and may potentially be lead to the grave where Sears was sent to. But only time will tell.
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October 2018 by Stephanie M.
JCPenney is probably my second favorite large department store. They have cute brands in all of their departments. They also often have great deals. That was the case yesterday. They had some amazing deals in exactly the areas I was looking for. It was a good shopping day for me.
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August 2018 by Starzette G.
I like JCP. I recall a time when JCP was never an option in my places to shop. But I no longer feel this way. If nothing else I absolutely love their sales. I buy a lot of their home store items (bed pillows, 1000 tc bed sheets, bath towels, appliances/Kenmore, etc.) and have always been satisfied with the quality and the really low sale prices. I purchase a lot online. My only complaint is when opting to have items shipped to your home, it's very possible the shipment of the multiple items will be broken up into several shipments & it can seem like forever before your items begin to arrive. However, when items are shippped to a nearby store all items seem to arrive together. The smart thing about items shipping to the store is that the shipping charges are free. Returning unwanted items is a breeze. I'd just recommend not removing the tags and keeping your receipt. JCP is constantly sending you rewards to get you to buy more - I'm a s****** They make it very easy, especially considering their deep discounted sale prices. Sephora is in this Clarksville location, which is a huge bonus for those who don't want to drive to the St. Matthews area and don't need what only the Oxmoor location carries. The JCP card can be used at Sephora. Lastly, I believe JCP now carries good brands for the brand conscience. I bought my mother a few outfits about a year ago and they have held up quite nicely.
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March 2017 by Jennifer Ulaszek
Haley did an amazing job on my cut and color! I will definitely be returning to have her do my hair again!! Thanks Haley