Kia Store Clarksville is a car dealer serving the community since 1999. Customers report the best experience buying a car, with the dealership offering home delivery for those located hours away. Purchases can be completed over phone and email with communication described as top tier. The team works with budgets without adding secret costs and is up front about warranty pricing without pressure. They do not use shady salesperson tactics to bully customers into a sale, and everyone is genuinely friendly, making people feel comfortable. The service department features professional, knowledgeable, and helpful staff. Service advisors and managers are supportive, responsive, and dedicated to providing positive outcomes. They work hard to fix issues on time, help with extended warranty plans, and keep their promises. Even when scheduling hiccups occur, such as a long wait time for an appointment or a miscommunication, the service manager and advisors show immediate sympathy and a desire to help. They go above and beyond, performing significant repairs that take many hours, providing updates throughout the day, and offering lunch and a loaner car. This above-and-beyond service leads customers to choose this store for future needs, even if it is not their home dealership. The experience leaves customers extremely pleased and willing to put their trust in the team.
Came into to check out a used Bronco,ended up purchasing a 2024 Kia sorento .Our sales consultant Kevin went above and beyond in the whole process from start to finish
July 2025
Norman was my service advisor and he was super professional and knowledgeable. Helped my through out the process and got my issues fixed on time. Help me with my extended warranty plan. He is the best.
June 2024
James Bartley, was our sales rep. He was extremely professional and knowledgeable. If I lived in the area I would refer him to everyone. Love my new car! Thanks James for finding me a deal!
