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February 2024 by Paula Jackson
Customer service experience was not good!
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November 2023 by Cynta Mudd
atm ate almost $800 and didnt post to my account. branch told me they cant help me. now its gonna take 2 wks to post to my account, leaving pnc for sure
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July 2022 by Holly Wallace
I've been a long time over 35-year customer PNC Bank and I'm slowly becoming angry at every aspect of PNC bank. Their interest rates are not the best rates around, be sure to weigh your options before settling with them, they don't have the same value over customer service they once did. We've changed loans and saved almost 30% off of our loan payments with Centra Credit union. Their customer service is horrible they're rude, a bit obnoxious, and they don't work with you like they once did. It's a shame, we're switching to fifth third!
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December 2021 by Pamela Troutman
Clarksville branch has very friendly helpful associates. I wouldn't go anywhere else.
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September 2021 by Nancy F.
The teller at the Eastern Blvd branch. Refused to wait on me in the drive thru because I had more than one deposit. She said I would hold up the line and needed to come in the branch. Keep in mind I was the only car in the drive thru and I'm not feeling well. Could be COVID?? However, I proceeded to the PNC branch in 10th in Jeff 15 minutes away, and got excellent service in the drive thru!! Thank you
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September 2021 by Blansh G
The branch was not busy, and still had to wait.
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November 2020 by Lori Sims
Tellers seem to have issue with doing their jobs. Saying I have too many deposits but we have an account with Pnc so why is it an issue?? Not the first time I have had this issue !
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June 2020 by Mark Masterson
Had a appointment and was there lady didnt help or ask why I was there and then tells me my appointment was a hour ago and i had been there 2 hours waiting 1 star for very poor customer service
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May 2020 by Daniel Sebastian
Prepare to wait at least 30-45 minutes in line at this locations. Better off banking elsewhere or drive across town to a different PNC. VERY very slow every day at this location.
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April 2020 by Kela Adams
Have banked with Clarksville branch for decades. All good, no problems whatsoever.
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October 2019 by loren pickerill
This bank will not even cash a check drawn on their bank. Have a 401k distribution check managed by PNC when I left company I got a check from the 401k drawn on PNC bank and they would not cash it when I went there Friday they said their manager was out of the office and I'd have to come back Wednesday to try to cash my check because they were also closed for Columbus day.
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September 2019 by Jon Moore
Just using their ATM machine.
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January 2019 by Tiara Lind
Worst bank I have delt with.. I closed an account and they opened another one in my name and allowed deposits to go in it and then charged me for not having enough money go into it. I did not want the account open nor did I sign for it be to opened and they refuse to give my money back for their screw up!!!!
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October 2017 by Daniel Ross
Good experience, friendly employees
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August 2017 by jason wilson
Haven't been here in a while but the staff was friendly when I did.
